Customer Testimonials
I the typed up report as to what was done.
When there is an increase in price, it would be nice to be notified/given a heads up that it is going up.
Excellent communication and followup
Nice folks they are always willing to help!!!
We want to give a shoutout to Josh Nichols! He did such a great job last time he stopped by our house and we really appreciate him! Thanks!
Don't have time to write
Service and price
Dependable
Well trained, competent technician
The customer support is great, actually reads your comments and makes effort to address the issues. Also, personnel on field is attentive to your comments. As everything there are areas of improvement and we would like to have a perfect visit every single time, but the fact that they are open to your feedback, makes it a good option.
Polite, timely service
They are conveniently scheduled and prompt.
Devon
Great job! Thank you
Service is regular and on time and special requests are responded to on a timely basis. The effectiveness of the treatments is very high.
Personal employee.
Eliminate bugs.
We love that we have the same amazing person (Phillip) that comes to help us with our Pest service. Philip is always prompt, lets us know when he is on his way so we can be prepared, listens to our concerns and helps ensure we are getting the best service. Thank you Phillip!
Scott is my service man and he knows exactly what I need to keep my home free of pests. He is very friendly, knowledgeable and accommodating (esp on being prompt).
We’ve been with Northwest since 1987. The customer service is exceptional! Rasheed is kind, professional, knowledgeable and takes exceptional care when in our home!
Call before arriving so we can discuss any problems.
Quick and efficient.
The service is great. They show up when they say so. I enjoy the gentleman who services my property, he's a asset to the company.
Professionalism
Your product seems to do the trick with our pest problem, but the tech (Adam Wagner) is why we keep our business with your company. He is very kind and courteous, and never too busy to answer any questions we have. I definitely appreciate his demeanor and knowledge of the business.
Do a nice job
My technician is very thorough and knowledgeable, and deals with the problems that he finds. He is friendly and easy to communicate with.
My technician is wonderful! He takes care of all my concerns! Nathan is very polite and responsible.
Full, attentive service. Very personable and helpful service provider. CJ answered a lot of questions we had as first time customers.
Everyone is very professional!
Efficient and professional. Friendly, knowledgeable techs. On time every time, even when we call in between visits.
Nick does a great job! We have not had any issues since being in our new home. We love that northwest schedules the appointments and comes- it makes it so easy!
Todd does a great job for me
Very good communication about scheduled service and rescheduling, if need be. Service technicians are always courteous, thorough and professional.