Customer Testimonials
Everything
Reliability and effectiveness
Techs are great. Service and value
Auto pay and phone calls before you come by
The service techs are always courteous and friendly. They always ring the doorbell and let me know they have arrived and ask if I am seeing any issues they should be aware of. Invoices detail the work that was done and any issues found and treated.
Nancy torne, Homeowner
Excellent communication: proactive calls to schedule service, service reminder call and contact by service person ahead of time on day of service!
Our Technician is Excellent. He always lets us know that he's here and asks us if we have any concerns. He takes care of everything for us. We couldn't be happier.
Your Tech Adam is a great guy. He is knowledgable, caring and extremely sincere. Hopefully you recognize his importance to your company ?
Response to my problem was satisfactory and the Personnel that came to evaluate our situation and to do the treatment were very nice and professional.
The advance notification and the competent service.
Good job
Very prompt and professional. We needed services at our new house - we've been long-time customers of NW and received the excellent service we've always received.
Fast Friendly on time
Don't have to think about scheduling and love Chris Hoehn. He is very professional and takes great care of what is needed in my house and yard.
Elijah is always a pleasure and does such a thorough job!
Friendly, aware staff. Complete coverage.
Shane always does a thorough job at our property. He listens to any needs and explains things well.
Reliable and excellent customer service.
I have had the same technician for the last 10 years. He knows when to come in order not to wake me up. In the last 10 years, we have built a friendship. He is always courteous, friendly and most of all respectful. He goes above and beyond on each visit.
Adam is an outstanding service rep. He always alerts me of products he’s applying. He is also very responsive to requests in treating possible areas where there may be potential problems.
Courteous, knowledgeable
So far so good tech called he was coming and showed up on time.
I like how he checks the outside to make sure no places for bugs to come in.
He was very nice and polite.
What I like about doing business is: since I signed a contract for service with Northside, I have not been unhappy or dissatisfied with any service or contact with the company representatives. As it turns out this is not a common trait in this type industry.
Had them for over 8 years! Always nice and dependable!
Your employee was great.
Promptness,
Inspection Specialist Andrew Miller performed a very complete and thorough termite inspection of my home, and he is to be commended.
seems to reduce pests
I am very happy with Cheyne the gentleman who does the treatments on my home. He consistently shows up on time, wears booties in my house, listens to my concerns about best I’ve seen in the house and treat them, is friendly to my dog and always remembers to shut back the gates because he knows it’s a big concern for me.
Having someone in my home that you can trust is very important to me and I am thankful that you have him in your company providing the consistency that we person coming for the past two years.
good job by your technicians