Customer Testimonials
Resolving my mosquito issue
I like that you will come out promptly to provide any "between spraying" services that may need to be addressed throughout the year. Your personnel are always so polite and professional. I have recommended your company to many other families over the years.
I appreciate the customer service provided by both the technicians and the office staff.
I appreciate that the technician texts me before he will be arriving. But it would be so helpful to know the day before he will be here.
We have a pool, so we have to keep our back gate locked. If the technician comes when I’m not home, the gate is locked and he can’t service the backyard.
If there could be some sort of notification the day before that the technician will be coming to do the service the next day, that would be so helpful.
Customer Excellence and Attention to Detail
Northwest has always been dependable and taken care of any problem areas. We’ve used them for over 10 years. The techs are knowledgable and professional.
Professional, courteous, and product is effective.
I am impressed with the service that Nathan has provided. Always pleasant and thourough.
Your services keep to there schedule.
Clear communication about service dates, work completed and billing!
Prompt thorough service with great service persons. Quick service when requested. Overall great company.
We always receive advance notification of when our technician will arrive.
Chad does a good job for us
Consistent technician, friendly, helpful answers questions. On the business side, I like the billing system and pricing.
Service has been efficient and when needed they come out and assist!!
Let's see,,,, our tech person is Jeff. He's always professional and kind when he comes to our house. We have a connection to where we're always glad to see him. He always asks if we need anything other than what we currently have and makes sure what we're getting currently is right for us. This is what you would call, the perfect experience. We're glad we chose Northwestern exterminators.
Robert was friendly, professional, and did a great job!
Great service!
Very pet friendly and thorough!
Sam, my technician, is awesome. He’s very thorough, friendly and a pleasure to work with, as are the office staff!
The technician is very knowledgeable, answering all my questions. We have been using NW now for over 3 years and have been very pleased with the service we have received.
They respond quickly when you have a problem and have good technicians.
We have had no problems with Northwest and are completely satisfied with their service. Our representative is efficent and friendly and gets the job done!
Friendly and professional service
Great service. Good technicians!
NW addressed our problems promptly. All personnel are courteous
Gary came and quickly found the yellow jacket nest. It was quickly irradiated by using a white powder. No more yellow jackets.
your service people are very professional and reliable. Chris does a good and completed job, and listen to your costumers.
Chris did our lawn assessment and Josh installed our bait stations. Josh was on time and very professional (no issues). Follow-up call on services provided from the office was greatly appreciated.
Michael does a great job with our pest control.
I like always having the same tech every time. Matt has been great!
I do think your prices are a bit high