based on 4704 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always great at the Fairmont location! Ask for Ms. Kita she’s the best!
I like Sports clips and in particular the usual spot in Rosenberg I normally go to. I couldn’t go there this trip and unfortunately had a bad experience at the store in Katy. The stylist didn’t follow the instructions in the system or my verbal instructions doing what she wanted. Neither I nor my wife liked the haircut and my wife says no more going to that location
Convenience of checking in before getting there
Customer service
Great service and relaxing
Maria was great. Friendly and did a great job cutting my hair
Leslie very good stylist.
I like being able to checking online while I am on my way to the store.
Jessica is great.
The experience and customer service was excellent.
Speed of service, professionalism of stylists, ease of making appointments and checking out.
No improvements necessary. Great experience.
pretty quick service, tech was thoughtful, skilled, did a great job, thanks Lui!
Friendly and great hairstylists. Always accommodating and helpful
Jenna was Great! She was very professional, attentive, listen to what I wanted and provided excellent service. I will be sure to recommend her to all my friends.
Very good product they smell good also
Everything
Hair wash and massage
Naida is truly the best!!! One of the most seasoned professional cutters on staff—an underrated asset with a wealth of experience. My go-to!
Ease of picking your preferred stylist.
Always happy with results.
Friendly and professional staff
Sophie was very sweet and kind. Did a great job and made the experience a pleasant visit. Highly recommend.
Love the services and hospitality would highly recommend it.
Handy app. Great service!
Sandra is awesome. Always takes good care of her customers.
Shaina was very patient and professional with my son. She was real focused while she was performing listening and complying with my son’s requests about his haircut. She applied the towel experience to him and he was very pleased and really enjoyed it. Finally my son found someone who pleases him with the haircut he feels comfortable. She saved the haircut formula for the next time my son comes back here. Nice! Good job Shaina!
Fast And Friendly
The customer service was nice, but the hair cut was not good. The hair was not cut well and I ended up going to another barbershop the same day to fix the haircut.
Leah was great! We chatted the whole time and I was out the door within 10 minutes. That was yesterday and I’ve already had 2 complements on my fresh cut.
Hot towel
Disappointing customer service
Madelyn worked very well with my son who was reluctant to get his hair cut