based on 3816 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cut girl's and woman's hair too.
As always, great cut, service and environment!
I am a long-time customer - Crystal and Lisseth are the best. They always provide great service and haircuts to my son and me.
Good customer service, clean environment. Consistency with my hair cut. Experienced stylists.
The friendly and professional atmosphere.
Consistent quality
Bad attitude except Carina who was great.
There used to be a father and son package they don’t have it anymore .
The push to buy other products is uncomfortable — at least put the prices on the packages .
Feel pressured to tip which is not fair when the tab is over 50 and you’re met with a bitter face (like saying you’re not going to tip well).
Overall a disappointment
Ashley is great. Give her a raise!
Marlon did a great job, I will definitely go back to see him.
Came in complaining of hair in my eyes and wanting an inch off to get it out. Now I have to go get a haircut again because my hair is still in my eyes.. the back and sides were done. Sides not blended. Looks like mushroom. And like I said. Hair still in my eyes.
This was by far the worst haircut my son has received. Previously, they’ve been ok, not stellar, but decent. This time, my laid back 15 yr old son left with tears in his eyes at how bad it looked and asking to just buzz it all off. He wanted a trim not to look like a page boy. Will definitely be looking elsewhere for somewhere that actually knows how to cut men’s hair and not just use clippers.
I really only come because your company supports veterans. But I'm looking around as your price has gotten quite high.
Take less profit to be able to lower price and not hurt the pay of the employees
Amazing service Mimi cut my hair great!
Stylist was excellent for hair trim and MVP
Good results, nearby location, app makes it easy to manage wait time
Why join the lineup from home when the hair stylists are going to take walk-ins before you? My clock said zero minutes and I watched four people who's wait times said anywhere from 10 minutes to 25 minutes on the board get their hair cut in front of me.
Always an excellent experience with Kay! Great customer service and more
Azu and alllof the ladies are very nice and helpful
Cat V is amazing! I had grown my hair out for 4 months & needed it cleaned up. Had no idea how I wanted it to look and trusted Cat to pick the right cut for me. Thank you so much. See yall for my next haircut 🙂
Friendly staff. Great communication skills. Rochelle has been cutting my hair for years. I have followed her to whatever store she is at. Suggests just the right products to use on my hair and beard. She is a treasure at your company.
Maria did an awesome job as always.
Hair stylist was very nice!
Carla is fantastic! I won't let anyone else touch my hair. If she's not there, I'll just wait!!!
Aj did an amazing job with my 2 year old son’s hair. She was patient and it turned out great. His first haircut didn’t go so well at another place. I will definitely go back to her.
I like the phone app to see wait times, then 'get in line'. Saves a lot of time in the store. The haircut is nicely done also.
Consistency of care/service by the stylists. Along with the friendly and professional conversations.
Olivia does a wonderful cut each time I go.
I like the haircut, hair wash service and back massage.
Britney is the best. Enough said