Idaho Falls
1626 Hollipark Drive
Idaho Falls
ID 83401
United States

Average rating: 9.4 out of 10 based on 1374 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2020 — Rated 10 out of 10 by M.P. Idaho Falls
What do you like about our products and services?

Very satisfied with the results and the competent way the service man worked. Thanks

Report a concern   October 14, 2020 — Rated 10 out of 10 by D.H. Idaho Falls
What do you like about our products and services?

The health and environment friendly products.

Report a concern   October 12, 2020 — Rated 3 out of 10 by K.R. Idaho Falls
How did we disappoint you and what can we do to make things right?

Customer service was great. The technician was super nice and respectful, the price I agreed to pay is not what I expected for the results I received. I understand that some stains may not come out, but gum and candy still in the carpet.? I’d like to speak with someone and negotiate a new price or have it redone.

Report a concern   October 9, 2020 — Rated 10 out of 10 by A.K. Idaho Falls
What do you like about our products and services?

Really clean carpet. Great job on stains, too.

Report a concern   October 4, 2020 — Rated 10 out of 10 by S.P. Idaho Falls
What do you like about our products and services?

Friendly, efficient and effective

Report a concern   October 4, 2020 — Rated 10 out of 10 by C.S. Idaho Falls
What do you like about our products and services?

good work, took time to do it right

Report a concern   October 3, 2020 — Rated 10 out of 10 by R.S. Idaho Falls
What do you like about our products and services?

Attention to detail perfectly explained and job well done
The home looked incredible
Great service techs

Report a concern   September 30, 2020 — Rated 10 out of 10 by P.M. Idaho Falls
What do you like about our products and services?

The technician was able to remove an old red/pink stain from the bedroom carpet. We assumed the carpet was ruined.

Report a concern   September 30, 2020 — Rated 10 out of 10 by D.S. Idaho Falls
What do you like about our products and services?

I was happy to get my carpets clean efficiently and without residue left. The tech did a great job and answered any questions that I had. Thank you

Report a concern   September 26, 2020 — Rated 10 out of 10 by J.B. Idaho Falls
What do you like about our products and services?

It does the job!

Report a concern   September 25, 2020 — Rated 8 out of 10 by A.D. Idaho Falls
What could we do to improve?

The stains did not come out of a lot of areas. The man working was very nice, very very nice but I wish there was a way to get stains, some, and this red dye from a drink that was spilled out.

Report a concern   September 23, 2020 — Rated 10 out of 10 by C.F. Idaho Falls
What do you like about our products and services?

What’s not to like!! My carpets look amazing!!!! Tim was awesome and very friendly!! There is nothing to be disappointed about and I will recommend to everyone I know!!!

Report a concern   September 23, 2020 — Rated 9 out of 10 by J.P. Idaho Falls
What do you like about our products and services?

Good.

Zormite was a hard worker and good at this job.

Report a concern   September 22, 2020 — Rated 10 out of 10 by K.W. Idaho Falls
What do you like about our products and services?

I loved everything! The attention to detail- shoe coverings, bumpers to protect corners in my
Home, the professional and informed techs.

Report a concern   September 22, 2020 — Rated 10 out of 10 by C.P. Idaho Falls
What do you like about our products and services?

Professionals, excellent customer service, and carpets look new when they finished !!
Definitely will use again & highly recommend !!

Report a concern   September 17, 2020 — Rated 10 out of 10 by K.W. Idaho Falls
What do you like about our products and services?

Customer service and the fact that it's all natural, no detergents

Report a concern   September 13, 2020 — Rated 9 out of 10 by T.N. Idaho Falls
What do you like about our products and services?

I had my couches cleaned and they are obviously much cleaner and look great. Also no residue or film left behind

Report a concern   September 13, 2020 — Rated 10 out of 10 by A.L. Idaho Falls
What do you like about our products and services?

Easy to schedule, friendly staff, quick and effective service!

Report a concern   September 13, 2020 — Rated 1 out of 10 by R.B. Idaho Falls
How did we disappoint you and what can we do to make things right?

When I called for an appointment, I told your agent that I had two rooms and a hallway. Price quoted was $120 . When your technicians arrived they bumped the price up $35 to $155. I questioned it and he refused to accept the quoted price. When finished that evening we noticed the edge of carpet 1 to 2 inches next to the wooded floor in the kitchen was still filthy. And a square about one foot was missed.

Report a concern   September 11, 2020 — Rated 10 out of 10 by E.F. Idaho Falls
What do you like about our products and services?

The pure water treatment that leaves no residiue!

Report a concern   September 8, 2020 — Rated 9 out of 10 by G.P. Idaho Falls
What do you like about our products and services?

they cleaned my carpet

Report a concern   September 7, 2020 — Rated 10 out of 10 by T.W. Idaho Falls
What do you like about our products and services?

Less chemicals and safer product

Report a concern   September 5, 2020 — Rated 10 out of 10 by S.H. Idaho Falls
What do you like about our products and services?

Professional service and great results!

Report a concern   September 3, 2020 — Rated 10 out of 10 by S.S. Idaho Falls
What do you like about our products and services?

Zoram did a great job! I looks great!

Report a concern   September 3, 2020 — Rated 10 out of 10 by B.H. Idaho Falls
What do you like about our products and services?

Great service and my carpets look amazing!

Report a concern   September 2, 2020 — Rated 10 out of 10 by V.E. Idaho Falls
What do you like about our products and services?

It doesn’t leave an smell. Good service and I would recommend.

Report a concern   September 2, 2020 — Rated 10 out of 10 by J.W. Idaho Falls
What do you like about our products and services?

Very friendly, professional and carpets look great!

Report a concern   September 2, 2020 — Rated 10 out of 10 by F.P. Idaho Falls
What do you like about our products and services?

I appreciate the professionalism and the know-how of the staff. I also appreciate that my home did not have any sort of chemical smell after the cleaning. My carpets look new and I am absolutely satisfied with the service. Thank you.

Report a concern   September 2, 2020 — Rated 7 out of 10 by V.E. Idaho Falls
What could we do to improve?

I found some sticky spots inside the closets

Report a concern   August 28, 2020 — Rated 0 out of 10 by M.W. Idaho Falls
How did we disappoint you and what can we do to make things right?

Clean up downtown, it is a dump! And no parking

Response from Idaho Falls:

Thank you for your feedback. Please give us a call at 2084273133 to discuss what went wrong.


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