based on 1274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job, my carpets look like they are new!
Very professional
Technician was professional and friendly. Called before he came and was on time. Very knowledgeable about their products and walked me through it all. Would definitely use then again in the future.
We are pleased and had great service
To soon to know!
I live in a rental so the carpets aren't in the greatest shape. I wanted to get the carpets cleaned just so they felt clean, whether the stains came out or not. Now the carpet looks amazing! My landlord is gonna owe me! They look better than they did when we moved in. It was so fast and they came out looking great. Our technician, Corbin, was really friendly. He went over the process very thoroughly and answered all my questions. He was extremely helpful and even helped get me a discount on my services. I would highly recommend and will definitely have them back.
Very professional and my carpets look great! With 5 grandchildren living with me they take some abuse ;o)
I will definitely use your services again!
After writing my initial review, I found three very deep gouged areas in my paint on two corners. They will require repair and painting. These were caused by the equipment. The technician was very thorough and polite, but I did fail to notice these areas until after he had gone.
You were really prompt and called before you came. Went right to work and explained everything you did. There was difinitely a difference in our carpet.
The floors looked great when all the shampooing and tile work was done.
Prompt, with good communication. Good explanation of services to be performed. Good care of the house from damage or letting heat/cold/pets out. Provider (Arnel) was very professional and courteous. The job was done in the time they specified, no unnecessary mess or issue. I would use them again, and recommend them to others.
Great service: 1) responsive, 2) punctual, 3) affordable.
1) The customer service associate was clear about the schedule and pricing structure. It was obvious that they are not making it up on the fly like other guys, but following clear guidelines.
2) The technician showed up within promised time frame. Called 20 min before arrival. Was clear to explain what he is going to do, how long it will take. Talked about other services, showed what was in my ducts - not critical, but was very nice of him
3) $18/vent you cannot beat. Plus it is from a reliable big company, what usually charges premium for items 1) and 2), but not with Zerorez - still the cheapest in the area
VERY thorough and patient. Answered every single one of my questions and tailored my services according to my needs so we didn’t waste our money.
A job job was completed in a timely manner. Great serviceman.
Excellent product, hardworking technician, Great attitude, very organized cleaning.
So helpful in getting the household put back to normal. We will always call for your services.
Thank you for being so professional.
the cleaning per-cations taken to clean the carpet. Bootes worn equipment clean, and the person doing the work was kind and helpful
They were very polite and nice to talk to. They cleaned our carpets in a very timely manner. The carpets look great!!Thanks so much for a job well done!!
Great service and care!
Zero-Rez lives up to it's name. My carpets look brand new again. No soapy residue and excess water. Carpets smell fresh are soft, foot traffic resistant and dry quickly.
The workers were polite and efficient. There was not a strong lingering odor when the cleaning was completed.
Overall it was a great experience. There were only a couple of areas that still seemed wet by evening. Other than that the carpet was pet much dry in 4 hours.
Prompt efficient friendly service with all of the advertised results!
Services were Great! Thank you!
Efficient communication and professional work, carpet looks new now
The carpet feels good again. Looks good 👍
I like that there is zero residue. I like that my carpets were cleaned with hot water extraction.
The home that was cleaned looks like almost new carpet. Thanks
What a great experience! From the professional and very courteous and friendly tech, Remington to the preparation and the cleaning..it was top Notch! The results nothing short of amazing! Carpets and ceramic tile turned out amazing!!! Thank you!
PS...Remington waa fantastic!
so far so good. the serviceman was polite and informative.
Clean and quick. Nice worker.