based on 1274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am pretty picky when it comes to my carpet. Are usually don’t like the feel of the carpet after it’s been shampoo but I loved it. And the carpet looks great. Thank you
Techs are great. Explain all the process throughout. Will use them again.
Arnell does everything he can to please the customers cleaning requests. I think anyone would find that working with Arnell would be satisfactory. He has great equipment, and does an excellent job on carpets, furniture, and rugs. would recommend Him.
Easy to schedule, and prices are reasonable. Technicians have all been friendly.
Quick and the carpet came out looking amazing.
Showed up on time, got the carpets really clean and had great customer service!
Prompt, courteous, good educators. My carpets feel clean.
Arnell does his work best in town!!! I use this company because I know I will get Great service!
Carpet is very clean. Good professional service.
ON TIME! That's a big deal for us. Very courteous and professional.
Every stain that was in the carpet is still there. Actually three of the stains looks worst as if they scrubbed the carpet so hard they ruined it. Not real happy with the results at all.
Thank you for your review- we have been in contact, and are working to resolve your concerns. Thank you!
We really enjoyed Mr. Phillips, he was very polite and did a excellent job; hard worker. Thanks again
Pay your tech enough that they don't need to ask for a tip.
Quality and professionalism
Fast, on time, polite.
Great job, no lingering smell.
Once dry, feels amazing on bare feet.
I have no worries about my grandkids playing on the floor.
I will definitely make this a quarterly service.
Very well mattered man did his job with pride and my carpet and furniture looks amazing.
Rep was awesome! Very professional and thorough. Carpets look and feel great! Plus my wife is happy the carpets are clean! Thanks!!!
Zerores cleaned our tiled entry/kitchen/bathroom/laundry. Overall, it looked much better. However, under all toe kicks the floor was still dirty. Also, the tech had wet booties over his shoes that left dirty damp spots all over the floor. I called to discuss this and was told that toe kicks are hard for the equipment to get under. So it just gets left dirty? Someone is coming out to take a second look on 4/16. Hopefully we can get the whole floor clean and not have to scrub around the edges ourselves. I would suggest using equipment that will fit under the cabinets so that area can be cleaned or that you specify ahead of time not to expect that area to be cleaned.
Great service, looks very clean!
Very professional service and friendly. Did an outstanding job making 18 year old carpet look good again.
Your employee was very professional nice considerate. He did a wonderful job and a very short time. The experience was very good and my carpets which are very old look really good thank you
Thanks Corbin, you went way above and beyond. It was so appreciated.
Techs were very friendly. Carpets were cleaned in a timely manner, and look amazing!! We had some spots in one room that were there when we moved in, and now they are gone. We will definitely be using your company again!!
we love the great job!
Carpets look and feel great! Very nice service tech.
The service was prompt and professional, but I don’t feel like the quality of the cleaning was worth what I paid. My carpets don’t look any cleaner than they were before. The few stains I was hoping would come out didn’t, and the truck was out of spot cleaning products.
We were not sure what to expect based on the radio ads we have heard but we wanted this area cleaned and this was our opportunity to check out Zerorez and we are very impressed. Thanks for the professional work done, we are very pleased.
remington was very polite, explained available services, what he was doing.
Good prices, nice service person, carpets turned out looking nice.
Great service. Best company we have ever used.