based on 1274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and thorough
I was blown away! The technician and technician in training were both incredibly friendly and knowledgeable! They walked me through all the steps and processes to get my carpets clean. The tech even got down on his hands and knees a crawled on my floors to help me find the source of the smell! (Brave really!) The cleaning itself was amazing and my house smells incredible! They got out things I thought for sure weren’t going anywhere and they got them out easily! I really thought I was just prolonging getting new carpet but the reality was better than I ever thought possible! Zerorez gave me what looks like brand new carpet and for a fraction of the cost! And to top it all off the tech gave me helpful tips to keep my carpet looking like new; he even inspected my vacuum quickly to help me get the most out of it! I honestly can’t say enough about my experience and I will tell anyone who will listen just how thrilled I am!
Fast and great customer service
The technician was very personable and friendly. He worked efficiently. But the carpets had to have a retreat and still are not much better. The top of the carpet is crusty feeling compared to the rooms that were not cleaned. After two times of cleaning them I’ve decided to use another local company I have used before with excellent results. We have luxury carpet with the water resistant pad all of which are only 4 years old. Having the carpets cleaned and freshened up should have been a pretty simple task.
The service was awesome The crew did a great job of letting me know what they were doing and walk me thru the process and very professional and very nice very happy with your company yes we will be using you again
Technician was on time communicated arrival. He was professional and efficient.
The cleaning experience was great! From the interaction over the phone to the actual carpet cleaning! Very happy with the results!
results were great, willing to do the extra work requested.
Quick response and excellent clean
Great customer service, process explained, my carpets look new!
Our carpets are cleaner, softer, and dryer!
The worker was quiet, polite, professional and friendly. Price was reasonable! Because of their integrity we will have them come back again and would recommend their service to others!
We did tell a friend we liked your services
I was satisfied with your cleaning and have recommended it to some of my friends.
No smell. Does not leave residues in carpet. Happy with the young man and his work. Good job!! Will recommend you to our friends and family. Thanks again
Very clean results and knowledgeable serviceman
Prompt, efficient, friendly. Good job on the carpet.
They did a great job!!
Everything. Results especially!!
The tech was awesome...carpets look great.
excellent service! excellent cleaning !
My carpet wasn't left soaking wet and the stains disappeared. The two young men that cleaned the carpets and one chair and ottoman were very friendly and professional.
No chemical product
They are considerate of your home with shoe covers etc. The cleaning is very good and look great.
It worked
Technicians are GREAT and carpets look tremendous when they are done cleaning them.
There was no effort to get things clean without me asking for the technician to do parts over again. Because of that, I have paid $450 and my carpet is stain guarded, urine treated (which turned out great) but is still dirty. I’m trying to sell and I’m just not sure what to do. In the past I have used other companies that would work until they got it clean.
My carpet was wet for almost a week in some spots.
Service was great. Trinite was great to work with. Carpets look great. Price were reasonable. Highly recommend Zerorez!
Our carpets look almost new again! The technician was professional, thorough and informative. Very happy with the service and the product.

They were super fast