based on 1274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was very polite and knowledgeable with his work. He was very helpful and did not waste any time. I appreciate the help.
Katie and Arlan were great. My carpets look wonderful!
Our first time with Zerorez and we couldn’t be more happy. Love their no soap cleaning technology. Ariel was great and so careful during the cleaning. Will definitely use them again.
Carpets actually come clean and stay clean!!
My carpet looks great and the technician was friendly and knowledgeable
The pressure suction and the the cat urine treatment.
Your quality of service and details of customer services.
On time
Courteous worker, answered all questions
Our old carpet looked very happy when the job was done. I found the process interesting and certainly less harmful that shampooing.
I love Zerorez. Would never use anyone else to
Clean my Carpets.
No chemicals
Services delivered were exactly what was advertised! Professional, quick and kind.
Great service
YOUR TECHNICIAN ARRIVED ON TIME AND WAS POLITE, PROFESSIONAL, AND THOROUGH. HE TOLD US ABOUT OTHER SERVICES YOU OFFERED AND AFTER VIEWING THE CARPETS WE WANTED CLEANED, TOLD US WHAT THE COST WOULD BE. THEN HE PROCEEDED TO CLEAN THE CARPETS. HE DIDN'T WASTE TIME.
I LIKED THAT THERE WASN'T EXCESSIVE MOISTURE IN THE AIR AND THAT THE CARPETS DRIED IN ABOUT 5 0R 6 HOURS. ALSO, THERE WAS NO ODOR TO THE CLEANING AGENT.
OVERALL, I LIKED THE ORGANIZATION OF YOUR COMPANY. FROM MY FIRST PHONE CALL TO INQUIRE ABOUT YOUR SERVICE, YOU GAVE ME AN ESTIMATE AND AFTER THE TECHNICIAN VIEWED WHAT WE HAD, HE ADJUSTED IT APPROPRIATELY. ALSO, THROUGH EMAILS, YOU TOLD ME WHAT WOULD HAPPEN, AND IT DID AS YOU SAID. WE ARE PLEASED WITH THE CLEANING, TOO. YOU ARE JUST VERY ORGANIZED!
The carpet looked almost new after the cleaning. Your employees worked so hard and fast! I would highly recommend them. My carpet dried in a few hours using fans and sunshine from the windows. Thanks
So far, so good.
I loved that the moment the two gentlemen entered the door, they were determined to make it a great experience for me. I will absolutely call on them again because they cleaned my carpets so well. I’m serious. They cleaned a stained carpet to glowing clean! They waged war against a kool-aid stain or four. I am so dang impressed. Like, shut up and take my money, impressed. They cleaned an upholstered chair so well. No more urine smell. No residues. Just soft and velvety upholstery. They were up front with me about the price. They were up front about what they believed they could do. I really appreciated it. I will recommend them to anyone.
Already sent in an evaluation...Zero complaints for zero rez ...the best1
Everything was great.
The cleaners are citrus and they are a natural cleaner and they smell good, also there wasn’t any residue from the carpet cleaning
Everything was excellent
I love that zerorez uses no chemicals
The technician was friendly and professional. She took time to explain services to me and made recommendations. My carpets look and feel clean and there is definitely no residue. I am very happy with the service provided and will be recommending your company to friends and family.
Always a pleasure working with Arnel. He does a great job and he’s always kind and polite.
Arnel is very professional and does a great job
great service, great work, awesome Arnel Johnson. first time having carpet cleaned. will never use any other service. thanks for a great experience!!
Excellent product and service.
Just very expensive. The girl who did it did a wonderful job and was hard working. I would never pay that much but the reason we did is because our daughter has cancer and we wanted to do it for her. I don't feel like I can do my own now, but that's ok, we wanted to give this gift to our daughter,
Thanks you
Very friendly, prompt,explained the process well.
Cleans the rugs without leaving a soap scum or odor.