NE North

Customer Testimonials

Report a concern   May 30, 2026 — Rated 10 out of 10 by D.N. Downeast Energy
What do you like about our products and services?

Punctual and drivers are professional and friendly!

Report a concern   May 30, 2026 — Rated 10 out of 10 by R.B. Rymes Propane & Oil
What do you like about our products and services?

Love the fact that you make sure the tank never goes empty.

Report a concern   May 30, 2026 — Rated 9 out of 10 by I.R. Downeast Energy
What do you like about our products and services?

The staff in Denmark Maine are great... customer oriented... and I can speak to a real person!!

Report a concern   May 30, 2026 — Rated 10 out of 10 by M.C. Downeast Energy
What do you like about our products and services?

Automatic delivery 👍🏻
Friendly and helpful on phone👍🏻
Very good company👍🏻

Report a concern   May 30, 2026 — Rated 10 out of 10 by L.S. Rymes Propane & Oil
What do you like about our products and services?

The company is easy to work with. The woman I spoke with on the phone was pleasant and friendly to talk with.

Report a concern   May 30, 2026 — Rated 9 out of 10 by M.H. N. Haverhill
What do you like about our products and services?

I was not happy with my service the first year I signed with Superior Propane. There were multiple issues with the equipment, I was most of the way through the winter of 24-25 when I ran out of fuel because the two tanks were not "talking" to each other even though a technician came out because I was afraid that might happen. I was assured nothing was wrong, until I ran out of fuel.

Then, last summer (2025), I got a notice that I had automatically been enrolled in a Fixed Price Program at $4.599/gal and auto delivery. I never enrolled in that, never asked for it, so I started looking for alternatives. Eventually Superior Propane agreed to a pre-buy at $3.799/gal, but said I had to to auto delivery. When the driver showed up with first time and put in a grand total of 41 gallons, he suggested I talk to the administrative folks and get put on Will Call (which I had tried to do in August but was refused, it was quite an email trail....).

Once I was put on Will-Call last Fall, things worked well, a huge improvement over the previous year.

If I am automatically enrolled in a high-priced Fixed Price Program for next year, I will find another provider.

Report a concern   May 30, 2026 — Rated 10 out of 10 by Gary Draper Rymes Propane & Oil
What do you like about our products and services?

Love the ease in paying for our deliveries. Like that you can call 1-800 # and actually talk to someone friendly and helpful. Also, when you find a company that offers great service, we like to stand by them for years to come. Thank you Rymes

Report a concern   May 30, 2026 — Rated 9 out of 10 by S.C. Stiles Fuel
What do you like about our products and services?

Oil makes my boiler operate.

Not happy with results of my efforts to request a delivery using your website. It is my ineptitude that creates the problem. I have had to followup by phone a week or so after I thoughht I had placed an order online.

Report a concern   May 30, 2026 — Rated 9 out of 10 by M.A.M.E.B. Champagne's Energy
What do you like about our products and services?

Prompt service!!

Report a concern   May 30, 2026 — Rated 10 out of 10 by K.C. Rymes Propane & Oil
What do you like about our products and services?

Your staff are always polite and knowledgeable. Have always been helpful to me.

Report a concern   May 30, 2026 — Rated 10 out of 10 by R.G. Cash Energy
What do you like about our products and services?

Since I can't grade heating oil quality I have to go with employees and customer service and both get an A I have been completely happy and satisfied with the quality of service I have received.even when my Internet is acting up and my grumpy self has to call for an oil delivery those who answer the phone and are stuck dealing with me they are still so kind and patient. Trish

Report a concern   May 29, 2026 — Rated 10 out of 10 by William & Mary Sheehy Downeast Energy
What do you like about our products and services?

Great customer service. We have been customers for 15 years.

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.A.H. Rymes Propane & Oil
What do you like about our products and services?

You get back in a timely manner.

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.A. Rymes Propane & Oil
What do you like about our products and services?

We have been customers for the 5 years we have owned our home. Totally new to all of this and you all have made this very easy on us. Every time I've had questions and called I get so.eone that is very helpful and knowledgeable.
Hoping for continued great service.
Thank you all so very much.

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.W. Rymes Propane & Oil
What do you like about our products and services?

Our first time with a propane fireplace - feel confident in the representatives and company.

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.A. Rymes Propane & Oil
What do you like about our products and services?

The customer service that I deal with are great.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Margaret Gallagher Rymes Propane & Oil
What do you like about our products and services?

The people at Rymes Propane and Oil have been very proactive and supportive in getting my account set up. I only wish that every business had this same kind of approach to their customers.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Tom Mcbride N. Haverhill
What do you like about our products and services?

They take good care of us. The price is right, I don't have to worry about running our of propane since they have a good system of estimating my tank level. They have always done what I asked or needed.

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.R. Rymes Propane & Oil
What do you like about our products and services?

Service is always on time. Budget plans really help with making it affordable and able to keep up with the cost.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Patricia Kuech Rymes Propane & Oil
What do you like about our products and services?

Promptness of bill, and man who filled my tank was professional and did not drag through my yard and flower bed. He entered through lot next door that meant easier filling for him too.

Report a concern   May 28, 2026 — Rated 9 out of 10 by B.C. Cash Energy
What do you like about our products and services?

Easy to order online. Timely delivery. Fair prices.

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.A.D. Champagne's Energy
What do you like about our products and services?

Very dependable with delivery schedule.

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.B. Champagne's Energy
What do you like about our products and services?

Very reliable. Thanks!

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.B. Rymes Propane & Oil
What do you like about our products and services?

Prompt delivery and price..

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

Prompt and efficient

Report a concern   May 28, 2026 — Rated 9 out of 10 by N.R. Rymes Propane & Oil
What do you like about our products and services?

Good customer service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.F. Champagne's Energy
What do you like about our products and services?

LOVE Champagne's energy - helpful delivery people who definitely work hard (especially in bad weather!) !

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.P. Rymes Propane & Oil
What do you like about our products and services?

We're on automatic delivery for our heating oil so we never run out. The service techs who come once a year to clean and service our furnace are prompt and professional.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Gerard and Donna LeBlanc Downeast Energy
What do you like about our products and services?

All my life when ever I needed fuel,I would order it at half full until you stopped taking my calls to order. Now I am glad you monitor them and fill when needed.

Report a concern   May 27, 2026 — Rated 9 out of 10 by E.A.K.M. Downeast Energy
What do you like about our products and services?

Your products: I'm warm when I need to be. Your service: Rapid and reliable.


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