Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   January 24, 2022 — Rated 10 out of 10 by Dale Rogers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like how quickly service got my vehicle in and diagnosed the problem plus the loaner car given me to get back home.
Report a concern   January 22, 2022 — Rated 10 out of 10 by T.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and reliable.
Report a concern   January 22, 2022 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

good service
Report a concern   January 22, 2022 — Rated 10 out of 10 by D.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin is the best
Report a concern   January 21, 2022 — Rated 9 out of 10 by Marcello Cormio Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service and assistance!
Report a concern   January 21, 2022 — Rated 9 out of 10 by Emma Edwards Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very thorough an efficient diagnostic

Report a concern   January 20, 2022 — Rated 10 out of 10 by Amanda Stevenson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great customer service and best SUV around.

Report a concern   January 19, 2022 — Rated 10 out of 10 by C.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I love my new SUV!! Everyone that I talked with during the process of purchasing was great.
My salesman, Jeff York did a great job in showing me Hyundai Tucson. After financing, I was given a wonderful demonstration of how to use many of the functions of the car along with getting car programed. Thanks for making this hard decision a little easier.

Report a concern   January 19, 2022 — Rated 10 out of 10 by Crystal Pippin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

As much paperwork that can be done via text

Report a concern   January 19, 2022 — Rated 10 out of 10 by Bobby Sullens Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The sales team treated me with respect and was helpful with offering information that I needed to move forward!!!! Thanks a million see ya soon!!!
Report a concern   January 19, 2022 — Rated 10 out of 10 by Shirley Lee Jackson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent sales staff from the start. My original purchase was a Chevy Colorado from the GM lot, very happy with my purchase. A solid vehicle. When time came to trade my Veloster(Hyundai) I wasn't sure what I wanted. The sales staff listened to what I wanted and help pick my next vehicle, which was spot on. I got 2021 Tuscon. Could not be happier. Thank you for taking the time to listen to the customer and helping get me in a vehicle I won't regret buying. Loving both the vehicles I got from Don Franklin.
Report a concern   January 19, 2022 — Rated 10 out of 10 by Elena Sonnentag Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff and great service

Report a concern   January 18, 2022 — Rated 10 out of 10 by Hazel Compton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service is excellent!!
Report a concern   January 18, 2022 — Rated 10 out of 10 by Judy Rowlett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We bought a new Hyundai Santa Fe from you all two years ago. Every experience from purchasing to service has been excellent! The staff from all departments have always been helpful in every way. It's always a pleasure coming in.
Chris

Report a concern   January 18, 2022 — Rated 10 out of 10 by T.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very quick service, friendly staff

Report a concern   January 18, 2022 — Rated 9 out of 10 by John Smither Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The salesman that help me was Kanon Bennett and I have been in sakes and marjeting for over 45 years and he is one of the best
Report a concern   January 18, 2022 — Rated 10 out of 10 by Marykaye Wilson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everybody is so helpful.

Report a concern   January 17, 2022 — Rated 10 out of 10 by L.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service!
Report a concern   January 17, 2022 — Rated 10 out of 10 by Ronnie Bowling Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very responsive and knowledgeable service department.

Report a concern   January 16, 2022 — Rated 10 out of 10 by Angela Plank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service advisors: Kyle and Chris!!
Report a concern   January 16, 2022 — Rated 10 out of 10 by M.J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

quick and efficient

polite and friendly
Report a concern   January 15, 2022 — Rated 10 out of 10 by David Lowe Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great place!!!!
Report a concern   January 14, 2022 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional and explained things in a manner I could understand

Report a concern   January 14, 2022 — Rated 10 out of 10 by G.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very quick and good service.
Report a concern   January 14, 2022 — Rated 10 out of 10 by Dana Wimbush Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Sales associates, Chad and Michael from the Don Franklin, Richmond Road Lexington Ky., were professional, courteous and easy to work with!

Thank you for your service
Dana

Report a concern   January 14, 2022 — Rated 10 out of 10 by A.K. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

everyone was spot on great as always.

Report a concern   January 14, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You do what you say you are going to do, and I can absolutely depend on that!

Report a concern   January 14, 2022 — Rated 10 out of 10 by Jali Yoseph Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good customer service at the service department
Report a concern   January 13, 2022 — Rated 10 out of 10 by C.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is excellent. Scheduling is easy.

Report a concern   January 10, 2022 — Rated 10 out of 10 by Whitney Mulloy Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Chad Givens was extremely friendly, got me approved . Had me in and out in no time . Everyone in there was nice. They do everything they can to meet your standards and make sure you are happy . I will definitely be telling all my family and friends about this place and this will be the ONLY place I buy my future vehicles from . They certainly exceeded my expectations! Very well pleased !


Privacy Policy