Customer Testimonials
Great customer service
Highly recommend!!
Great customer service and great management
Paperwork work is up front, having a choices on payment plans
Don Franklin Nissan in Somerset stands behind its work. When they make a mistake, they go out of their way to fix it and satisfy the customer.
I recently purchased a vehicle from Don Franklin Nissan in Somerset, Kentucky. I had a fantastic experience from start to finish. Don Franklin gave me more than fair value for my trade and worked with me to find a vehicle I could afford. It was the smoothest car purchase I have ever experienced.
Friendly advisor
Everyone was awesome
Easy to work with. Gave us the best deal possible. The staff was very friendly and knowledgeable.
Great service. Great communication and fast service.
It was fast. I didn’t have to wait all day. My sales representative was very nice and helpful
Very friendly staff.
It’s was kinda awkward at first but the service staff was extremely helpful and polite, service was quick and professional, I plan on using this location for all my ram hd service needs
I arrived earlier,they took me in earlier and I left earlier.price was what they quoted
Adam Hill has done a really good job finding a Jeep to replace mine that was damaged by the tornado. Getting one so close to the one I lost helps me feel a bit closer to normal.
Prompt and courteous
Friendly team treats you like family. Dependable service. I drive an hour out of my way because of their customer service.
Ram trucks and how timely the service department gets to your vehicle when it is scheduled.
This is my first SUV I have bought from them but if and when I buy another one it will definitely be from them. Their service is top notch. The garage workers are extremely friendly and knowledgeable. They don't treat women like they are stupid which I have gotten from other shops before. They never try to push me I to work on my vehicle that isn't necessary. Prices are very reasonable and the work they do is excellent! I highly recommend this place to everyone. They even called me the next day to make sure I was totally satisfied with everything. Thank you Don Franklin for being an honest and great place of business!
The reliability of most products and the services are great
My salesman was amazing, made the process so easy and quick. The finance manager came next and the transaction was done with ease and explained in detail. I absolutely will be a return customer and recommend that others come to the Don Franklin Chrysler Dealership in Somerset!
I have been looking at new trucks for a while and decided to go to Don Franklin Ram Saturday. They met us in the parking lot and showed us everything we wanted to look at. Ended up trading trucks on the spot and took the new one home. Thanks to the ladies on line-Cheryl and Tori , the sales team Richard “ Cali” Webb and the team manager. I will be back here to buy the next new truck.
Service dept was very professional, knowledgeable and finished work in a timely manner!
Great service manager,all sewrvice people are friendly and helpful
The repair was done quickly and cleaned.
Oil change quick while I waited seems to be prompt and efficient
Very personable sales staff, walked away feeling good with the truck buying experience.
Every thing
Michael was great to work with!
fine
Willing to help. Will work with you to give you the best deal