Customer Testimonials
Always get prompt, courteous, quality service
friendly staff they didn’t try and pressure me into buying
great service and people all around
Excellent and knowledgeable service
Pleasant, easy to work with and quality work. Thank you! Ron Lucas
Friendly and helpful staff!
Spencer was very helpful and very quick about the whole process. Everyone was very nice and was one of the smoothest vehicle purchases i’ve had.
My husband and I had an absolutely fantastic experience with our salesman, Spencer Laign. The entire buying process with Spencer helping us was smooth, stress-free, and genuinely enjoyable. Spencer blew us away with how knowledgeable, helpful, and refreshingly down to earth he was. He made the whole process feel effortless, we couldn’t have asked for better service!
He took the time to answer all of our questions with patience and clarity, never rushed us, and made sure we felt comfortable every step of the way. We got to leave the Don Franklin lot with a vehicle we love, but also total confidence in our purchase and peace of mind.
We’re seriously telling everyone — if you’re looking for top-tier service, go see Spencer!
Great customer care. Aaron listened and was attentive to my needs and worked hard to find the right vehicle and the best price possible.
I like taking my Dodge to a dealership for maintenance
Convenience
Nice place and pretty quickly get you in and out
Eric Owens always treats me like family. This is my sixth or seventh vehicle. I purchased off him and he always makes it smooth easy and seamless treats everybody like family.
Ease of scheduling, prompt appointments, great customer service
Service is excellent thank you Adam Jill
Our salesman Marc Anderson is the best. I've bought several vehicles from him. He's always done us right!
Real good customer service everyone is really friendly
Very efficient!
I liked that Seth was very personable and knowledgeable about Muranos. He was easy to work with and made the process of purchasing my 2023 Murano easy. I also appreciated Brittany arranging the test drive at the Somerset store. All the sales people were professional and courteous.
This is my third Murano so I do like the product but it may be my last due to engine changes and some of the cheaper materials I saw in the 2025 that I test drove. That is a Nissan issue, not a service issue.
Adam was the absolute best i would highly recommend hom
Got me in and out quickly.
You are very friendly and sweet thank you so much for your help I love my new car
Excellent service at a reasonable price.
Nice staff and helpful
Great customer service great people to work with
I have always had a good experience with the service department and they always provide me with info concerning the service of my vehicle.
Service is done quickly. Employees are friendly and helpful.
Friendly
Lyle is such an asset to the don franklin family. He is so sweet and assertive
Great