Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   August 11, 2025 — Rated 10 out of 10 by R.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff is very friendly,knowledgeable and work there hardest to get you in a vehicle of your choice

Report a concern   August 11, 2025 — Rated 10 out of 10 by Julie Richardson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The employees are terrific! Especially J.O and Eric!

Report a concern   August 11, 2025 — Rated 10 out of 10 by F.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They do a real good job on the service

Report a concern   August 11, 2025 — Rated 10 out of 10 by R.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff and service department are helpful, friendly and knowledgeable. I have had great service out of the vehicles that my husband and I have purchased there.

Report a concern   August 8, 2025 — Rated 10 out of 10 by Robbie Mcqueen Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Buying was an easy process Logan was a great sales associate!

Report a concern   August 8, 2025 — Rated 10 out of 10 by M.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast professional and friendly service

Report a concern   August 8, 2025 — Rated 10 out of 10 by Janet Bond Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick

Report a concern   August 8, 2025 — Rated 10 out of 10 by M.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

really fast turn around on car repairs. courteous staff.

Report a concern   August 8, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The friendly environment and the overall experience is better than other dealerships

Report a concern   August 6, 2025 — Rated 10 out of 10 by R.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The price.
We really liked the service it was awesome. They got us in and out within 20 minutes. Change the oil. Everything was good on the car. They checked the whole car out really well.

Report a concern   August 6, 2025 — Rated 10 out of 10 by J.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It's convenient

Report a concern   August 6, 2025 — Rated 10 out of 10 by Nina Cox Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very helpful in showing vehicles and explaining it all to me
Very polite and courteous
Answered all my questions
Not pushy
Helpful in anyway I needed

Report a concern   August 6, 2025 — Rated 10 out of 10 by E.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and helpful. Answered my questions and strove to provide the best service possible.

Report a concern   August 6, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice selection, comfortable easy buying process, friendly professional staff. My associate was great and i love my truck!

Thanks! Jeff Last name removed

Report a concern   August 6, 2025 — Rated 10 out of 10 by Michael Elliott Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always get great service in a timely manner.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Michael Combs Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My salesman Marc was the absolute best and the finance guy was amazing as well. Deal went fast and smooth! This was my second purchase and I will be a returning customer

Report a concern   August 6, 2025 — Rated 10 out of 10 by L.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service. Richard was very helpful in meeting my needs in regard to price and payments that were within my budget. I love the car that I purchased.

Report a concern   August 6, 2025 — Rated 10 out of 10 by B.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good product and good service

Report a concern   August 6, 2025 — Rated 10 out of 10 by Jacqueline Acton Don Franklin CDJRF Sales Department
What do you like about our products and services?

Exceptional customer service, helpful in finding what I wanted, even getting the vehicle transport the lot I went in to. Financing was so effortless and the loan process was smooth

Report a concern   August 6, 2025 — Rated 10 out of 10 by Rodney Strader Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

the Don Franklin team was so awesome they took care of my needs and made something that 4 dealerships in knoxville could not do thanks for that

Report a concern   August 6, 2025 — Rated 10 out of 10 by Cathy Epperson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is prompt.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Amanda Hale Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was there to get an oil change and my tires rotated. The staff was friendly and the maintenance did not take long.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Sherry Miracle Don Franklin CDJRF Sales Department
What do you like about our products and services?

They are good and trustworthy vehicles.

Report a concern   August 3, 2025 — Rated 10 out of 10 by Aimee Grace Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always provide the service my vehicle needs, timely and easy to make/obtain appointments.

Report a concern   August 2, 2025 — Rated 10 out of 10 by Robbie Mcqueen Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love the new Ram!!

Report a concern   August 1, 2025 — Rated 10 out of 10 by W.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Logan was professional and personable. Very good buying experience.

Report a concern   August 1, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service.

Report a concern   August 1, 2025 — Rated 10 out of 10 by Vickie McCueary Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service is excellent

Report a concern   August 1, 2025 — Rated 10 out of 10 by R.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The professional aditude everyone is very friendly and helpful people thank you guys I have three of your vehicles

Report a concern   August 1, 2025 — Rated 10 out of 10 by T.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service


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