Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   June 17, 2025 — Rated 10 out of 10 by Thomas Steffes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love Nissan this is our 5th one
Cody and the sales team managers made the buying experience very positive
We thank all of you
Tom & Colleen Steffes

Report a concern   June 17, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was so nice and polite. Adam was amazing.

Report a concern   June 17, 2025 — Rated 10 out of 10 by M.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great experience. Buy from again

Report a concern   June 17, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick courteous service and transaction!

Report a concern   June 16, 2025 — Rated 10 out of 10 by Miles Fleming Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great experience

Report a concern   June 15, 2025 — Rated 9 out of 10 by J.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You all are nice try to help people it was better this time because the other time I got done bad

Report a concern   June 15, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service seems good. My first time of needing repairs and I got my vehicle back within a few days. Also I got a phone call stating what was done with the vehicle

Report a concern   June 15, 2025 — Rated 10 out of 10 by Myrtle Blevins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Was just there for oil change, but the young man who checked us out was very nice and socialable

Report a concern   June 15, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good stuff

Report a concern   June 14, 2025 — Rated 10 out of 10 by David Franklin Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service team worked diligently to repair my vehicle. Always professional and communicated well with me on diagnosis, anticipated cost and completion schedule.

Report a concern   June 14, 2025 — Rated 10 out of 10 by Dawn Jeffers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lyle was the guy that I first person
I
Talked to he was courteous and polite even when I called on several occasions work was done on a timely and accurate manner.

Report a concern   June 14, 2025 — Rated 10 out of 10 by Marcia Adkins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The Service Dept exceeded my expectations in repairing my vehicle. The cost and the time needed for repairs was more than reasonable

Report a concern   June 14, 2025 — Rated 10 out of 10 by Kathrene Tripp Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly . They were also very quick on getting the issue fixed

Report a concern   June 13, 2025 — Rated 10 out of 10 by Harold Riley Don Franklin CDJRF Sales Department
What do you like about our products and services?

Salesman was amazing stayed on top of the deal had the truck super clean and ready to roll when we we got there to sign the paper work. Had a small issue with the truck and he has went above and beyond to make sure it was fixed!

Report a concern   June 11, 2025 — Rated 10 out of 10 by Charles Brooks Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service !!!
With out any drama ๐Ÿ˜ƒ๐Ÿ‘

Report a concern   June 11, 2025 — Rated 10 out of 10 by Miranda Salada Don Franklin CDJRF Sales Department
What do you like about our products and services?

The fellas that helped us was amazing, Alex and Zac. ( i think that's what his name was). Alex listened to me about what I was in need of and where I wanted to stay as far as a payment. He was also really great with our 5 year old grand daughter that came with us. That made a Huge difference for us. I have and will recommend Him and Don Franklin to everyone I know.

Report a concern   June 11, 2025 — Rated 10 out of 10 by D.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Sales and Service are over the top. Service is on there game. ๐Ÿ‘ up to the Don Franklin service team.

Report a concern   June 11, 2025 — Rated 10 out of 10 by Patricia Ferris Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Taking the time to talk and explain things on how to fix something and being kind and courteous. Keep up the great job for your appreciated.

Report a concern   June 10, 2025 — Rated 10 out of 10 by Hope Dobbs Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department is very kind and knowledgeable. I enjoyed my visit...

Report a concern   June 10, 2025 — Rated 10 out of 10 by Timothy Alcorn Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly nice

Report a concern   June 10, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The last visit went really well

Report a concern   June 10, 2025 — Rated 10 out of 10 by C.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The gentlemen in the service department is very friendly and helpful. They explain everything is needed to be done on your vehicle

Report a concern   June 10, 2025 — Rated 10 out of 10 by Brandilyn Poynter Don Franklin CDJRF Sales Department
What do you like about our products and services?

Warranty

Report a concern   June 10, 2025 — Rated 10 out of 10 by M.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love the team , we have purchased 5 vehicles in the last 3 years and have always had great service.

Report a concern   June 10, 2025 — Rated 9 out of 10 by K.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Non- pushy friendly down to earth salesman

Report a concern   June 10, 2025 — Rated 10 out of 10 by Jeffrey Mounce Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great products and service and you stand behind your word.

Report a concern   June 10, 2025 — Rated 10 out of 10 by R.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Professional..polite..efficient..frienfly

Report a concern   June 10, 2025 — Rated 10 out of 10 by S.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Robin jones was very helpful on the payment I needed.

Report a concern   June 9, 2025 — Rated 10 out of 10 by R.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cody is a wonderful salesman and does a person right.

Report a concern   June 9, 2025 — Rated 10 out of 10 by P.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

SERVICE DEPT IS ALWAYS FRIENDLY AND LISTENS IF YOU HAVE A PROBLEM. OIL CHANGES ARE USUALLY CHEAPER THAN THE DRIVE THRUS


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