Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   June 10, 2025 — Rated 9 out of 10 by K.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Non- pushy friendly down to earth salesman

Report a concern   June 10, 2025 — Rated 10 out of 10 by Jeffrey Mounce Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great products and service and you stand behind your word.

Report a concern   June 10, 2025 — Rated 10 out of 10 by R.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Professional..polite..efficient..frienfly

Report a concern   June 10, 2025 — Rated 10 out of 10 by S.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Robin jones was very helpful on the payment I needed.

Report a concern   June 9, 2025 — Rated 10 out of 10 by R.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cody is a wonderful salesman and does a person right.

Report a concern   June 9, 2025 — Rated 10 out of 10 by P.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

SERVICE DEPT IS ALWAYS FRIENDLY AND LISTENS IF YOU HAVE A PROBLEM. OIL CHANGES ARE USUALLY CHEAPER THAN THE DRIVE THRUS

Report a concern   June 8, 2025 — Rated 9 out of 10 by M.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Got me in and out quickly with service. I was impressed this time with how fast service was.

Report a concern   June 8, 2025 — Rated 10 out of 10 by David Brubaker Don Franklin CDJRF Sales Department
What do you like about our products and services?

We worked with Cody, I feel we got a good deal. he is always ready to help and show you things about the vehicle you purchased.

Report a concern   June 8, 2025 — Rated 10 out of 10 by C.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

A large inventory to choose from with different package options.

Professional and friendly staff

Report a concern   June 8, 2025 — Rated 10 out of 10 by Angela Mccurdy Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You are fast and easy to schedule. You always have my vehicle out pretty quick.

Report a concern   June 6, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy scheduling.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Jerry Mills Don Franklin CDJRF Sales Department
What do you like about our products and services?

We liked your salesman and his manager and also the vehicle we purchased

Report a concern   June 6, 2025 — Rated 10 out of 10 by James Bond Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly & courteous. Joe Cummins is a 20 on a scale of 1-10. Tracy Whitaker also went above and beyond.
James Bond
Director of Logistics
Tarter Gate
Dunnville, KY

Report a concern   June 6, 2025 — Rated 10 out of 10 by C.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast reliable services by a well mannered staff

Report a concern   June 6, 2025 — Rated 10 out of 10 by Kimberly Casada Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Ease of scheduling and things done in a timely manner. Very friendly!

Report a concern   June 6, 2025 — Rated 10 out of 10 by C.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great communication and Alex was awesome to deal with!

Report a concern   June 6, 2025 — Rated 10 out of 10 by Melody Morton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service workers and their supervisors are always attentive. They always check my suv for anything that needs done and make good suggestions.

Report a concern   June 6, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very friendly and quick service

Report a concern   June 6, 2025 — Rated 10 out of 10 by T.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and fast service

Report a concern   June 6, 2025 — Rated 10 out of 10 by R.V. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Josh was fantastic. Finance department, fantastic. Helped me buy my first brand new car at a monthly payment I could afford!

Report a concern   June 6, 2025 — Rated 10 out of 10 by J.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was extremely helpful and great service.

Report a concern   June 6, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Professional and in a timely manner.

Report a concern   June 6, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good efficient service

Report a concern   June 3, 2025 — Rated 10 out of 10 by Sara Guffey Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The friendly service and reliability.

Report a concern   June 3, 2025 — Rated 9 out of 10 by L.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Most of the time they sell good vehicles at market prices (we've only had one iffy experience, and that's on us in part for not taking a used car to an off-site mechanic).

More relevant to why I'm getting this survey, my past few service visits have been excellent.

Report a concern   June 3, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything and everyone is always super nice and professional.

Report a concern   June 3, 2025 — Rated 10 out of 10 by Valerie Williams Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service and just good service , always friendly and helpful

Report a concern   June 3, 2025 — Rated 10 out of 10 by Earl Smith Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It’s always pilot and quick service

Report a concern   June 1, 2025 — Rated 10 out of 10 by Timothy Kidd Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly, helpful, and not pushy. They listened to what we needed and the price range. Great experience!

Report a concern   June 1, 2025 — Rated 10 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Pretty smooth process. You pull the car up in the lane and someone comes to the car to make sure you know where to go and what the process will look like.
The appointment was fairly quick.


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