Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   August 3, 2025 — Rated 10 out of 10 by Aimee Grace Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always provide the service my vehicle needs, timely and easy to make/obtain appointments.

Report a concern   August 2, 2025 — Rated 10 out of 10 by Robbie Mcqueen Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love the new Ram!!

Report a concern   August 1, 2025 — Rated 10 out of 10 by W.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Logan was professional and personable. Very good buying experience.

Report a concern   August 1, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service.

Report a concern   August 1, 2025 — Rated 10 out of 10 by Vickie McCueary Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service is excellent

Report a concern   August 1, 2025 — Rated 10 out of 10 by R.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The professional aditude everyone is very friendly and helpful people thank you guys I have three of your vehicles

Report a concern   August 1, 2025 — Rated 10 out of 10 by T.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service

Report a concern   August 1, 2025 — Rated 10 out of 10 by Heather Parmley Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great selection and friendly service!

Report a concern   August 1, 2025 — Rated 10 out of 10 by Robert Mcdonald Don Franklin CDJRF Sales Department
What do you like about our products and services?

It’s local area to me.

Report a concern   August 1, 2025 — Rated 10 out of 10 by Just One Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

To Whom It May Concern,

I am writing to express my sincere appreciation for the exceptional service I received from Jacob and Danny during a recent visit regarding our disaster response truck.

Faced with a critical need to ensure our electric trailer brakes were operational before transporting equipment between disaster locations, I was met not only with competence—but with compassion and commitment. Jacob and Danny didn’t just get me in quickly; they stayed late after the shop had officially closed to make sure everything was working perfectly and safely. Their diligence ensured our mission could continue without delay, serving families affected by crisis.

In Matthew 5:41, Jesus said, “If anyone forces you to go one mile, go with them two.” Jacob and Danny didn’t just fix a truck—they lived out that verse. They were mile two people—those rare individuals who go above and beyond the expectations of the job to serve others well.

As someone who spends my days walking with hurting families in the wake of disasters, I notice when people serve with heart. Jacob and Danny did just that.

Please pass along my deepest gratitude to them both. They represented your company with excellence, integrity, and true servant leadership.

With appreciation,

Disaster Pastor Scott Shipman

Founder, Just Help One

Report a concern   July 31, 2025 — Rated 10 out of 10 by Jonathon Perdue Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lyle is the man

Report a concern   July 31, 2025 — Rated 10 out of 10 by Selena Hadley Don Franklin CDJRF Sales Department
What do you like about our products and services?

Easy to work with and smooth transition

Report a concern   July 31, 2025 — Rated 10 out of 10 by J.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service dept, which is what I used was great. TONY was very accommodating and friendly. He kept checking in so I knew exactly what was going on with my car. Very good at his job

Report a concern   July 31, 2025 — Rated 10 out of 10 by D.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everyone is friendly and I always feel I get treated fair on a car and I have always had good luck out of my cars from Don Franklin

Report a concern   July 31, 2025 — Rated 10 out of 10 by S.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great

Report a concern   July 31, 2025 — Rated 10 out of 10 by Russell Hoggard Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It’s very good service

Report a concern   July 31, 2025 — Rated 10 out of 10 by L.Y. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Customer Service- Niki was the best!!

Report a concern   July 31, 2025 — Rated 10 out of 10 by Norma Shackleford Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They are good at getting you in for what you need done I highly recommend them

Report a concern   July 30, 2025 — Rated 9 out of 10 by Kevin Justice Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Not a long wait

Report a concern   July 29, 2025 — Rated 10 out of 10 by Phillip Stiefel Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My sales person. I got teamed up with Seth and it was smooth sailing. Straight-forward, no pressure, knowledgeable, and informed. It was great working him.

The rest of the team was courtesies, quick, and did a great job doing final clean up on the car and getting us on the road. A great experience. And thanks for the full tank of gas!

Report a concern   July 29, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service dept got me back up and running. Some parts were on back order, but that was on mopar, not thr dealership

Report a concern   July 28, 2025 — Rated 10 out of 10 by K.Y. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Our experience was top notch!

Report a concern   July 28, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good product and very friendly service

Report a concern   July 28, 2025 — Rated 10 out of 10 by R.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The speed of the service & the car has been very reliable

Report a concern   July 28, 2025 — Rated 10 out of 10 by H.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

People that care

Report a concern   July 28, 2025 — Rated 10 out of 10 by Amanda Shelton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service was amazing! Cody Meece was a great salesman!

Report a concern   July 28, 2025 — Rated 10 out of 10 by Aaron Raider Don Franklin CDJRF Sales Department
What do you like about our products and services?

Adam is a great person. We appreciate his help so much. It was by far the fastest and best experience we have ever had at a dealership. You all have a great one in him.

Report a concern   July 28, 2025 — Rated 10 out of 10 by Amanda Bailey Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent customer service. Tyler was very knowledgeable honest and friendly.

Report a concern   July 28, 2025 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was wonderful. In and out quickly and the employees were very attentive.

Report a concern   July 27, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Personal care


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