Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   May 1, 2023 — Rated 10 out of 10 by D.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff that go above and beyond to help

Report a concern   May 1, 2023 — Rated 10 out of 10 by Heather Bowman Don Franklin CDJRF Sales Department
What do you like about our products and services?

You have nice cars and the sales associate is very nice and helps you the best he can.

Report a concern   May 1, 2023 — Rated 10 out of 10 by P.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cody was excellent to deal with! Very knowledgeable and easy to deal with.

Report a concern   April 30, 2023 — Rated 10 out of 10 by M.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It was easy to schedule my service, got an appointment that fit my schedule. Service was quick and the staff friendly

Report a concern   April 29, 2023 — Rated 10 out of 10 by M.B.C.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great salesman

Report a concern   April 29, 2023 — Rated 10 out of 10 by S.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great service and nice ride

Report a concern   April 29, 2023 — Rated 10 out of 10 by J.V. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendliness and time saving.

Report a concern   April 29, 2023 — Rated 10 out of 10 by Neil Bray Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service in a comfortable environment.

Report a concern   April 29, 2023 — Rated 10 out of 10 by Bobby Cook Don Franklin CDJRF Sales Department
What do you like about our products and services?

Working with Jeff is always a pleasure.

Report a concern   April 28, 2023 — Rated 10 out of 10 by E.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service is always friendly

Report a concern   April 28, 2023 — Rated 10 out of 10 by C.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great service

Report a concern   April 28, 2023 — Rated 10 out of 10 by Rebecca Tucker Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very eager to help and are flexible on prices

Report a concern   April 28, 2023 — Rated 9 out of 10 by D.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and good customer service

Report a concern   April 28, 2023 — Rated 10 out of 10 by Laura Lay Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

From my salesman, Kristian Gleason, to the service department, the service here is always over the top. I highly recommend this location to buy your next vehicle!

Report a concern   April 28, 2023 — Rated 10 out of 10 by Lucille Smith Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Attention to detail. Great customer service.

Report a concern   April 28, 2023 — Rated 10 out of 10 by R.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We’ve owned 3 Grand Cherokees and several other Dodge vehicles. Don Franklin Auto sold me our 2022 Jeep and purchased my 2018 Challenger for a fair price. My first experience with the service department was perfect— oil and filter change, tire rotation and general “checkup” all completed within an hour. The service people are very friendly and professional. Waiting area is comfortable and clean.

Report a concern   April 28, 2023 — Rated 10 out of 10 by H.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick! Fixed my brake light now problem. Didn't have an appointment, but they worked me in anyway.

Report a concern   April 28, 2023 — Rated 10 out of 10 by R.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very respectful, good timing.

Report a concern   April 27, 2023 — Rated 10 out of 10 by B.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nissan Rogue LS is an awesome SUV! Salesman Cody and Salesman Seth did a great job handling the purchase of our vehicle,they was very professional,not pushy and work hard to get the vehicle we wanted.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Stephanie Halcomb Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

This was absolutely one of the best car buying experiences ever! I felt totally comfortable, respected, and valued as a customer. All my questions were answered and the service was excellent. I was very pleased with each and every aspect of my car buying experience at Don Franklin. Nissan of Somerset.

Report a concern   April 27, 2023 — Rated 10 out of 10 by P.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and helpful

Report a concern   April 27, 2023 — Rated 10 out of 10 by John Wright Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Wr very happy with our new Nissan Kicks.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Cody Smith Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very helpful employees

Report a concern   April 26, 2023 — Rated 10 out of 10 by Stephanie Halcomb Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service from everyone I encountered! I was truly made to feel like a valued and respected customer. They went out of their way to make sure I was satisfied with my purchase.

Report a concern   April 26, 2023 — Rated 10 out of 10 by Linda Dagley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It was all very professional but personable

Report a concern   April 26, 2023 — Rated 10 out of 10 by B.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Our salesman Cody wasn't pushy, made the buying experience easy. Salesman Seth was very helpful too.

Report a concern   April 26, 2023 — Rated 10 out of 10 by Jonathan Wilson Don Franklin CDJRF Sales Department
What do you like about our products and services?

Brandon Williams, Eric Owens, and Shane Poynter all went above and beyond to make this a great experience. I am very satisfied with my purchase as well as the service I received.

Report a concern   April 25, 2023 — Rated 10 out of 10 by Andrea Scales Don Franklin CDJRF Sales Department
What do you like about our products and services?

Lots of options available on the lot and other locations. All sales associates were very friendly, Kristian Gleason was exceptionally helpful finding the right vehicle for us and handling it when we were indecisive. No pressure from him and he gave us ample time to discuss vehicles and financial situations privately. When there was another vehicle in a different location Kristian went to work to find it and made arrangements to try to get it there for us. Several associates stayed later than closing to help finish our transaction.

Report a concern   April 24, 2023 — Rated 10 out of 10 by Jonathan Nixon Don Franklin CDJRF Sales Department
What do you like about our products and services?

Michael was easy to work with and was helpful and quick to respond.

Report a concern   April 24, 2023 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Ease of scheduling


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