Customer Testimonials
Very easy to work with
Friendly and considerate employees.
Very nice employees!
Friendly service
Always an awesome group of folks at Don Franklin Nissan. They do great work and always have a friendly attitude. They have a very professional service and are just downright friendly. I love my Nissan and I love my Nissan service. Keep up the great work!
I would highly recommend Don Franklin Kia or Nissan! We’ve done business with both and are very pleased! Absolutely no complaints!
Don Franklin Monticello is awful! They need to do a clean sweep there before they put themselves out of business!!!!
Great service and easy purchase.
The people who work on your cars are top notch
I'm very excited about my new nissan kicks. Love the color and everything about it so far .
Nice people
Reasonably priced excellent service
The service and hospitality was was very hospitable
My service advisor John Campbell was very helpful, friendly, and professional and the work was done when he told me it would be. He communicated very with very well and explained all that had been done with the car, Also the cost of the work was reasonable. I will recommend this service to people
timely services, friendly staff
Robin Jones was equipped to answer all my questions and guide me in my purchase. I appreciate his help in ensuring we got what we were looking for.
Very helpful but not aggressive
I had a recall performed on my 2022 Dodge Ram Ecodisel. I did not have to make an appointment. The service guy explained that the recall can be done in 45 minutes. I only had to wait 30 minutes. At Don Franklin in Somerset, Ky the did an Outstanding job. I will always bring my Rams there for service. The people are friendly, thorough and above all else professional.
You are treaded like family not just a number .
Everyone did a wonderful job. Michael was very helpful in getting the app set up which is something I never would have done on my own.
I loved how easy it was to pick out a car online and view it and my dealer picked the car up for me at the other dealership asap. I was able to negotiate and talk everything over by phone. My mother had a heart attack in the middle of working the deal out and I was able to finish the deal stress free the next day and my car was delivered. Easiest, hassle free buy I’ve ever done.
Very friendly and helpful associates
Joe always takes his time to make sure you get the best deal and service. I really enjoy working with him. This is my 4th car I’ve bought from Joe and it’s always been smooth.
Robin Jones made my buying experience awesome. He is so kind, caring, and understanding. I will not buy another car from anyone else from now on
So far I like it. Great customer service, great sales people, very personable service from all staff
The service I received was very friendly and it was done quite quickly.
Fast and friendly
Kind staff. Helpful. Checked in often abd explained the service well.
Our sales person Peggy Moss fantastic, great customer service just a pleasure to deal with
It was all right all they done was plug a tire for me $45.00 Dollars, witch I thought was a little high.
I truly come back from the amazing service provided by Lamar