Customer Testimonials
I liked the service and how nice everyone was, as well as the speed at which everything was done.
good, quick service
The service department was very prompt and front end was very welcoming.
Friendly
Ease of scheduling service. Great staff!
Dale was the best to work with. Kind, funny, honest and to the point. This was our easiest automobile purchase yet.
Had the product I was looking for at a no hassle experience!
Love the Jeep brand. Customer service is very good and friendly.
I like how you stand by what you sale and how you make even something as small as a oil change seem like the most important
Everyone is friendly.
The team at Don Franklin is always friendly and professional. They treat us like family. We just bought our 4th new vehicle from them. We have Franklin Nissan dealers closer but drive to Somerset just for the dependable, friendly service. I always recommend them to friends.
A great dealer with a great reputation. We have been dealing with the team at Somerset Nissan for almost ten years now. We drive out of our way to return here for all our service and will continue to be a customer because of the great service we receive.
We are 6 time Nissan owners now and I would highly recommend Nissan for it's quality, safety and reliability. Don Franklin Somerset has a very high reputation with our family as we drive out of our way to be repeat customers just for the friendly service that we always receive. I recently spent a good amount of time there for 2 days in a row and just sat back and observed what a professional, helpful, friendly environment they have there. Everyone just works together in harmony just like one big family. I was very impressed and will continue to be a customer.
Already had a car in mind when we went. Everyone was personable and attentive.
Clean waiting area.
Lamar in the service department goes above and beyond to take care of the customers and is very professional.
Everyone is very helpful!
Their ok
Everyone in the service department were amazing!
Nice and friendly
Appreciate the service department making the extra effort to get all of my servive needs completed in last visit. Thank you!
Was very pleased with the service and my new purchase the salesman was friendly and helped me get the truck I was needing
Cody Charles IA amazing
Sales guy was very nice
Good quality and good service!
Good pre owned vehicle at a fair Last name removed
My service provider did an exceptional job!!!
We trust nobody else besides Don Franklin. We know we are on good hands working with Shane and Brandon.
What meant the most to me was that the finance guys genuinely wanted to help, not just make a sale. Very awesome experience, and I hope to continue working with them in the future.
Friendly, responsive staff