Customer Testimonials
Very easy in and out. Friendly service.
Robin is an amazing sales person highly recommend
Good people
I have been very pleased with the purchase of our vehicles. We have bought 4 and everyone has been super nice from purchasing to finance to service 😊
Stanley salesman was excellent
First class from start to finish. Clean lobby. Clean employees. Courteous and informative and helpful.
Dale Edward was a very good sales man
everything went well
Fast and friendly service.
Quick in and out! Didn’t try to upsell me, great staff!!
I like the people that I interact with.
The entire staff was friendly and knowledgeable. It was a great truck buying experience.
Very nice would recommend this service to any one who needs a repair on there vehicle. Service men was very honest and prompt about what they said they was going to do for you!!
I really like the service, the parts are kind of pricey but overall it is a great place.
Great group of guys.
It was easy to get an appointment
Professional and friendly staff.Good vehicles.
Knowledgeable, Friendly, Helpful sales (Dale Edwards) and service (Matt) persons.
I had a great time purchasing a new vehicle at Don Franklin Nissan. I really felt they wanted to make sure I got the car I wanted as we spent lots of time looking at different options. They also helped me on my trade and got a good price on it for what it was worth. Everyone there was super friendly as well and seemed to be passionate at their job!
Robin was amazing. He knew the vehicle very well and went way beyond to help me with my purchase and with a smile. Very well pleased with the service provided by him and the finance gentleman.
Fast service, oil change performed quicker than fast oil change places.
Steve had been sending me pictures of the van I wanted purchase for a few weeks. He was never pushy and he even sent me another van that was used on your lot. So, he let me process which van to buy and when I was ready to go look at the van in person Steve was there and ready to stay late to help us out. I left the lot so I could bring my husband there to make sure he fits good in the van (because he is 6”5 and he helps drive when we take family trips). Again, Steve said ok see ya in an hour, he was never pushy and that’s important to me when spending a large sum of money. We came back and ended buying the van and my husband found a truck he liked, so we traded his in and bought him the newer truck....it's sharp! So, we appreciate Steve and his patience. We will enjoy our new rides, Thanks to Steve. You all made the purchases so simple and the finance guy did all the wheeling and dealing for us and got us a cheaper interest rate……. So that confirmed it was just meant to be😃
Thank you,
Robert & Stacy Tomlinson
Steve has been sending me pictures of the van I purchase for a few weeks. He was never pushy and he even sent me another van that was used on your lot. So, he let me process which van to buy and when I was ready to go look at the van in person Steve was there and ready to stay late to help us out. I left the lot so I could bring my husband there to make sure he fits good in the van (because he is 6”5 and he helps drive when we take family trips). Again, Steve said ok see ya in an hour, he was never pushy and that’s important to me when spending a large sum of money. We came back and ended buying the van and my husband found a truck he liked so we bought that too. So, we appreciate Steve and his patience. We will enjoy our new rides, Thanks to Steve. You all made the purchases so simple and the finance guy wheeled and dealed for us and got us a cheaper interest rate……. So that confirmed it was just meant to be😃
Thank you,
Stacy Tomlinson
I stopped by for tire rotation and a service. I was in an out in 30 plus minutes, thanks.
From the sale to service they were top notch.;
Friendly, fast and efficient.
Thanks for the good service.
Tim Last name removed
I like the fact that I am taken seriously when I go in to shop for, or buy a car. I am a woman and I always feel comfortable shopping on my own without my husband. I also like how the salespeople work to get me the best deals possible. Caleb Smith at the Columbia store is amazing to work with. He understands what I am looking for, and is willing to work with me until I find the perfect car.
Everyone at Don Franklin was great! Very professional and easy experience!
We had a great car buying experience! Brandon was very knowledgable, friendly and quick to answer every question. Shane was very thorough in explaining all of the purchase options and add ons available including warranties and gap insurance. We’ll definitely be back for the next vehicle!