Customer Testimonials
very attentive, l
The service advisors at Don Franklin Jeep are friendly and efficient. I learn new things all the time.
Excellent service
We were treated like family at Somerset’s Don Franklin Nissan . I will highly recommend them to anyone. They helped us as soon as we got out of our car and in to our New Nissan 2023 Rouge. And have called us to make sure we were doing okay and if we had any questions. So yes go check these people out !! Thank you so much Nissan Don Franklin of Somerset . Sidney and Lorie Bargo of Williamsburg .
I am always treated well and the product quality is great.
We Love Nathan in the service department. Service Dept is run pretty smooth
I appreciate the professionalism and personal aspect of them waiting on me as I was purchasing several vehicles from them. The salesman Robin and the financial manager assist me to finalize the sales of both vehicles. I will certainly encourage others to buy vehicles from this dealership in Somerset, Ky.
I had a great experience with Dale and Joe!! Everything went smoothly and the guys went above and beyond to make us have the ultimate experience with Don Franklin.
Customer service is top notch, from Steven in sales, to financing, to the service department.
Steven Begley was great to work with , he was very helpful, honest and informative. The whole staff there were really nice. The guy in the financial dept was great also. We actually drove almost 4 hours to purchase from you because of the customer service and calls from steven and Tory were very helpful and honest
I have always gotten good serves there
Your salesman was very good and efficient
Friendly, helpful and efficient staff members.
Love the quality of your vehicle's and all of the staff is very nice and very attentive to us
Don Franklin Nissan service department always takes care of our needs and goes above and beyond! Being a female, I appreciate the staff treating me with respect. You don’t always find that in this industry. Thanks again! -Amanda Rudd
Robin is that guy!! He is him!! Along with Salty and Logan. They made the process as easy as possible.
Reasonably priced vehicles and friendly staff that goes out of their way to help you.
The staff was friendly and easy to work with. They made it possible to come in from out of state and to work with my local credit union, which was fantastic.
The service was very helpful and friendly.
Everyone is so nice. The service department is quick and I haven't had any problems.
The people are friendly.
I love my Jeep for one, but ultimately what makes the experience better was Robin Marcus Jones treating my wife and myself as if we were family. I believe Robin goes above and beyond to ensure quality care for all of his customers and that alone sold us on our purchase. Don Franklin services are unmatched due to people like Robin Jones. I am a repeat customer and will stay within the Don Franklin family tree!
Friendly service dept.
Friendly and knowledgeable staff.
The process was very easy and my sales person was great.
You have an EV DC Fastcharger in Campbellsville. Would really love to see a few at at least one of your dealers in Somerset that support at least 180kw. The level2 chargers you have in Somerset are almost pointless.
Prompt & courteous
Good service
Great service, quick turnaround.
Always professional and honest I can trust what I am told about my vehicle is true in regards to repairs needed or not