Customer Testimonials
The gentlemen that I communicate with frequently at the service center for the Jeep department are very friendly and always willing to help. They remember me each time and they make me feel special and not like another face.
Have always been satisfied with the service and have always been treated with respect.
I love Don Franklin! They have always went above and beyond to get my perfect vehicle each time! I will only shop Don Franklin. I’ve traded several vehicles. They employees are always great in each department. I do my maintenance and everything with these guys! Campbellsville,KY Don Franklin people are the best ever!!
quality service at affordable rates!
It was great Service
I like the friendliness and professionalism of most of the people at the Service Department. Especially Blake at the Campbellsville, Ky location. He is always friendly and takes care of me every time I've been there. I always look forward to seeing him and talking with him when I go. He is amazing at customer service!!!
I arrived early for my appointment. The service department took me right in. My car was finished before my scheduled appointment. Doesn’t get any better.
Very reliable and will work with you to get the vehicle you desire at reasonable price
Everyone is very friendly and helpful.
Everything is good when you get finished working on the vehicle. Very knowledgeable mechanics.
Very quick response and fix time as well as friendly service
Very friendly and not pushy listen to what we needed our payments to be at and made it happen.
Quick service and easy to deal with!
Competency
Vehicle that I wanted was on the lot, and service was great. Got the deal done fast and without hassle.
Great Product
Excellent service department
They friendly and respectful.
The warranty!
I have a 2021 Jeep Wrangler. Had an engine defect causing misfiring. Jeep Campbellsville did repair work satisfactorily. Service staff very cordial & friendly to work with.
My experience with the Jeep service department is consistently good.
Everything
Staff is friendly and efficient!!
Customer service has been top notch since purchasing my new vehicle. Everyone has been super friendly and super helpful.
Fast!
excellent customer service
When I bought my GMC, which is my second GMC from Din Franklin, u trust the quality of the vehicle, and defiantly trust you he service department, they always very friendly and get the job done quickly.
They try so hard to satisfy their customers. I’m always treated like I matter.
friendly atmosphere with first class professional service

Everything