Customer Testimonials
Service does it best to accommodate me.
I like the service department because they are always ready to help in any way they can and help keep my car up to date on recommended service. Always promptly schedules appointments. Very respectful!
Also like the warranty.
Friendly and quick.
Friendly and fast service
Good communications and courteous service.
Fair price and quick service.
Service does an awesome job.
I was able to schedule my service call easily online. The service was also quick.
Having a big selection with all of the dealerships
Very courteous and helpful; able to accommodate last minute oil change and tire rotation.
They let us in without an appointment
They went above and beyond to get my car back on the road
Can get me in pretty quick and get me finished quickly as well.
Friendly service
Always fast and very good price for service
Always helpful and friendly
First class people that put the customer’s needs at the front. Always trying to help and give customers best deals they can and making sure the customer is treated professionally from everyone that works at Don Franklins.
You guys always fix my car in one day, which I appreciate. I do also enjoy the concierge service & have rented the SUV before when my vehicle was being worked on. Great service. You guys do all of my oil changes & service & I’m a happy customer!
Easy to deal with and some of the nicest people you will ever meet.
Friendly workers
Quality products and great service!
I like the services I came to Don Franklin knowing what car I wanted. Service at the door was excellent and the entire process was very easy and smooth. I love my 2024 Chevy Trax
Always professional service
I called and got an appointment right away and they completed my service very promptly and called me when it was ready! Always friendly and helpful.
Service department seems like they care about the customer.
Customer service! Everyone is kind and respectful!
They had my vehicle appointment spot on! They completed all the recall work and fixed the issue I was having with my vehicle and even had it returned to the nearest dealer when the work was complete. A big thank you goes out to the team at Don Franklin of Campbellsville!
The part was what was ordered. And cost was less than quoted
Friendly service, dependable and reliable.

Professional, keep me updated. Usually done in a reasonable amount of time. Love that I can schedule online.