Customer Testimonials
They got us in and out quick.
The personnel at the Chrysler side are kind and respectful
Great
Service Techs are right on. I worked with Tim and although results came up short after this visit I will visit in 2 weeks and DF feels they have a remedy.
I was also impressed by how nice the Service Reps kept customers informed of service status and clearly explained bill.
Don Franklin does it right by service.
Great product, warranty, and service team was friendly helpful and timely. Awesome experience. Keep of the good work!
Excellent service. I depend on my jeep and they make me feel like they do a good job so I don't have any worries
The quick and friendly service
Staff was professional and helpful.
The customer service is always top priority. Everyone is always very professional and work on my vehicle is always done in a timely manner.
Had my Tires, Rotated and Balanced!
Some of the Friendly people you’ll ever met!
Fast, friendly and knowledgeable staff. Top notch group
Very friendly
Friendliness of staff
Very Helpful
Focused
Polite
Eager to help
Gary and Blake always provide great customer service!
Great job
Dependable vehicles and friendly service dept
Convenience
Over the years I’ve learned I can totally trust the service agent I always see. I think he has the core qualities of Honesty, Integrity, Credibility, and respect - both for his customer and self.
He’s the best salesperson DF could have - when/if I purchase another vehicle he’s already sold me in DF in Campbellsville, KY.
Good service. Friendly people.
Convenience for my work hours. Staff are knowledgeable and helpful in every way.
Professional and courteous.
The CDJR service dept is hands down the best
Great service.
Been bringing my vehicles to you guys for several years. Always very thorough explaining what I have wrong. Very helpful!!
Very productive, informative and pleasant experience. Jared was very professional and immensely helpful. Is working on correcting issues (minor) with new car. Highly recommended. Have bought numerous cars from the family at 3 location over years.
Relationship
Great customer service!
Everyone is always so polite and generous
Jarrett is an amazing employee

Don Franklin is always professional and my car is serviced in a timely fashion. The cashiers are always friendly and courteous!