Don Franklin Campbellsville
200 N Bypass
Campbellsville
KY 42718
United States

Customer Testimonials

Report a concern   January 2, 2026 — Rated 10 out of 10 by Machelle Mcdowell Don Franklin Campbellsville Service Department
What do you like about our products and services?

Don Franklin is always professional and my car is serviced in a timely fashion. The cashiers are always friendly and courteous!

Report a concern   January 2, 2026 — Rated 10 out of 10 by James Campbell Don Franklin Campbellsville Service Department
What do you like about our products and services?

They got us in and out quick.

Report a concern   January 2, 2026 — Rated 10 out of 10 by Ruby Wilson Don Franklin Campbellsville Service Department
What do you like about our products and services?

The personnel at the Chrysler side are kind and respectful

Report a concern   January 2, 2026 — Rated 10 out of 10 by D.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great

Report a concern   December 31, 2025 — Rated 10 out of 10 by Craig Farnham Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service Techs are right on. I worked with Tim and although results came up short after this visit I will visit in 2 weeks and DF feels they have a remedy.
I was also impressed by how nice the Service Reps kept customers informed of service status and clearly explained bill.

Don Franklin does it right by service.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Barry Simpson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great product, warranty, and service team was friendly helpful and timely. Awesome experience. Keep of the good work!

Report a concern   December 31, 2025 — Rated 10 out of 10 by Ruth Warren Don Franklin Campbellsville Service Department
What do you like about our products and services?

Excellent service. I depend on my jeep and they make me feel like they do a good job so I don't have any worries

Report a concern   December 31, 2025 — Rated 10 out of 10 by Carol Handy Don Franklin Campbellsville Service Department
What do you like about our products and services?

The quick and friendly service

Report a concern   December 30, 2025 — Rated 10 out of 10 by C.H. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Staff was professional and helpful.

Report a concern   December 29, 2025 — Rated 10 out of 10 by Jerry Estes Don Franklin Campbellsville Service Department
What do you like about our products and services?

The customer service is always top priority. Everyone is always very professional and work on my vehicle is always done in a timely manner.

Report a concern   December 26, 2025 — Rated 10 out of 10 by James Caulk Don Franklin Campbellsville Service Department
What do you like about our products and services?

Had my Tires, Rotated and Balanced!
Some of the Friendly people you’ll ever met!

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast, friendly and knowledgeable staff. Top notch group

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very friendly

Report a concern   December 23, 2025 — Rated 10 out of 10 by W.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendliness of staff
Very Helpful
Focused
Polite
Eager to help

Report a concern   December 20, 2025 — Rated 10 out of 10 by W.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary and Blake always provide great customer service!

Report a concern   December 20, 2025 — Rated 10 out of 10 by C.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great job

Report a concern   December 20, 2025 — Rated 10 out of 10 by Jeff Davis Don Franklin Campbellsville Service Department
What do you like about our products and services?

Dependable vehicles and friendly service dept

Report a concern   December 20, 2025 — Rated 9 out of 10 by B.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Convenience

Report a concern   December 20, 2025 — Rated 10 out of 10 by J.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Over the years I’ve learned I can totally trust the service agent I always see. I think he has the core qualities of Honesty, Integrity, Credibility, and respect - both for his customer and self.
He’s the best salesperson DF could have - when/if I purchase another vehicle he’s already sold me in DF in Campbellsville, KY.

Report a concern   December 19, 2025 — Rated 10 out of 10 by Pam Phipps Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good service. Friendly people.

Report a concern   December 19, 2025 — Rated 9 out of 10 by J.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Convenience for my work hours. Staff are knowledgeable and helpful in every way.

Report a concern   December 19, 2025 — Rated 10 out of 10 by R.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Professional and courteous.

Report a concern   December 19, 2025 — Rated 10 out of 10 by S.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The CDJR service dept is hands down the best

Report a concern   December 19, 2025 — Rated 10 out of 10 by Darrell Overstreet Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service.

Report a concern   December 19, 2025 — Rated 10 out of 10 by Kyle Hensley Don Franklin Campbellsville Service Department
What do you like about our products and services?

Been bringing my vehicles to you guys for several years. Always very thorough explaining what I have wrong. Very helpful!!

Report a concern   December 19, 2025 — Rated 10 out of 10 by John Brady Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Very productive, informative and pleasant experience. Jared was very professional and immensely helpful. Is working on correcting issues (minor) with new car. Highly recommended. Have bought numerous cars from the family at 3 location over years.

Report a concern   December 18, 2025 — Rated 9 out of 10 by E.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Relationship

Report a concern   December 18, 2025 — Rated 10 out of 10 by L.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great customer service!

Report a concern   December 18, 2025 — Rated 10 out of 10 by T.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone is always so polite and generous

Report a concern   December 17, 2025 — Rated 10 out of 10 by Mary Absher Don Franklin Campbellsville Service Department
What do you like about our products and services?

Jarrett is an amazing employee


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