Customer Testimonials
Very easy to get appointment and Gary was so nice to help me out with the new GPS system.
Service manager was very honest and sincere
Easy to schedule service and can get in and out quick.
Friendly people
The fine friendly experienced employees!
So far everything
Excellent service and exactly how it was explained
I can’t say enough about Greg Long at the Campbellsville store. I went to Don Franklin about 6 months ago looking at trucks. Oddly enough, was greeted by Greg, enjoyed a great conversation and zero pressure, little did I know at the time he was the GM for that store.
Here I am six months later I finally bought a truck from him. There were no gimmicks, no BS. Could I have bought a truck at another store cheaper, absolutely. However in today’s world you won’t find dealership that won’t try to swindle, bait and switch and pull all kinds of tricks. Never got that feeling from him nor his staff. As much as I used to despise buying a vehicle, that Don Franklin team made it a pleasurable experience. The only down side is they wouldn’t give me Eddie Franklins number so I could call him and personally tell him thank you for the experience!!!
They got my car in the next day for a oil change
Great service and people to deal with.
Quick professional. friendly service
Customer service.
Fast and courteous
Friendly, helpful and accommodating!
Better value than the Instant oil change places.
Convenient and friendly
Close to home
Friendly staff and on time with appointments
Very kind and helpful
Have probably bought the last 14 to 15 vehicles from them and send any body to them . They stand behind there products and we have always had a great service . And they’re so friendly and helpful to find whatever we are looking for and bring it to the Campbellsville store . They actually feel like family to us ! 🩷
The service was great. They got my car in and serviced without having a scheduled appointment. Thanks
Quick, friendly service with solid, quality work.
Thank you!
Jim Adams
Campbellsville, Ky.
I have trusted Don Franklin for vehicle purchases, and all routine maintenance for over 20 years.
Did not have appointment and they got it done
Chuck Hudgens and his crew do an awesome job. Very professional.
Friendly prompt
Service always performed as promised and when scheduled- like knowing the service’s are performed according to manufacture standards!
Local
You get in at appointment time. Efficient and answer any questions and helpful with my problems.
They are very helpful