Customer Testimonials
They went out there way to get my truck in and fixed it.
The service department including Tim seems to be very good. Tim is always friendly and try's to help you in many ways. The internet option to make appointments is there but does not seem to work. The prices are a little high but I am sure that is set by the cooperation.
Friendly knowledgeable service.
Don Franklin staff are amazing people. From the time we pulled in the parking lot, we were greeted by sales person Anthony Karnes (by the way he is super)!!! Answered all our questions, which was many. All the way to Financing personnel!! Don Franklin will always have our families business. Any mentioning of vehicle purchases Don Franklin, Anthony Karnes I recommend to all. Thank you so much! HAPPY CUSTOMER!!
Service was very friendly and fast . No waiting at this place , especially if you have an appointment . Great job to mechanics and personnel
Great service
Great service , knowledgeable service team
Tim is such a wonderful Service person to deal with.
Don Franklin services is top notch, always answering any of my questions. They got my jeep fixed super quick
Bought my car here. Love it and service was quick and easy for first oil change.
Great professional service. Very courteous employees. Fair prices.
The staff is professional, friendly, and well-trained.
Fast service
Professional sales team, backed by a great service department.
Fast and friendly service
Treated me like I was a special person. Very clean shop and showroom. Everything I overheard from employees was positive. So happy you all will be serving my vehicle!!
The oil change was very fast and timely which is much appreciated!
The service people there are very professional, and I appreciate their courtesy and prompt service..
It a easy ND on time
I really appreciated that there was no pressure. My salesperson (Ava) was very helpful. Even the finance dept wasn't pressing me to buy any extra warranty.
They are so kind and professional. I know I can trust the workers.
Needed a fast fix for my car. Tim was able to help me out with getting it serviced and fixed faster than anyone else! I appreciate the dedication and amazing work that Tim and everyone else involved provided me!
Good service and courtesy
Great people
Keep up the great work
Recall service
Wish they hadn’t moved Buicks to Bardstown
Besides that their great
Great And dependable service!
I have purchased two vehicles from them. I was treated fairly both times. The sales staff are friendly and courteous. The service staff is top-notch. I highly recommend.
Friendly people who listen and respect you.