Customer Testimonials
Best service ever
I am always treated as though I’m the most important customer.
Reps are always very polite, understanding an wiling to help immediately.I have recommended a lot of people to Don Franklin.
I really appreciate the service.
Thank you.
They always do an excellent job - and this was the same. It was also extra convenient for me because I dropped my car off on my way to work and was able to return during my lunch hour to pick it up. :) Please thank Daron - and everyone - for me!
The staff is very friendly and willing to help you as long as it takes to find the vehicle you want.
They take great care of our vehicles. I recommend their service department over any one else in town.
Everything
Nice and dependable service department.
The guys that work the desk in the GM service department are so great to work with when you have an issue or just need routine maintenance.
This is my second Jeep I've bought from Don Franklin. I have had good customer service from the sale people and service center. Curtis was very professional and helpful. I was very satisfied with his help.
Good and FAST service!
Very polite, took the time to explain any questions I had, really down to earth and friendly overall
You are the beat
All the folks I have dealt with at Don Franklin are courteous, friendly, knowledgeable, professional, and kind. They are people I feel I can rely on to deal with me fairly, honestly, and will properly advise me. I like working with them.
I went in for an oil change and he noticed I had several dead bugs on the front of my vehicle. He asked if I would like for him to run it through the car wash. I have never been anywhere for an oil change and also get a car wash.
I Like the Salesman and Service Department and Other Personal answered all my questions to my understanding and, Very Courteous
Everyone is precise and friendly!!
Quick turnaround on added accessories. Reach out to make sure you are pleased.
Friendly service
Fast and friendly!!! In and out in less than 30 minutes after regular service.
They do a good. They are professional and polite and very thorough in their work. Excellent work.
Very If
.
Great people to trade with
Chevrolet products are sleek and reliable.
This was our first time doing business with Roger Robertson although I have often spoken with him when I was there but was dealing with other associates. I have always liked him and found him to be friendly and professional. We were very pleased with his help in locating the vehicle we needed and were very well satisfied with our transaction. We will seek him out the next time we need a vehicle.
We have always been treated fairly and courteously when visiting Don Franklin whether it be in sales, parts, or service. Keep up the good work. Thanks for being a company we can depend on. Yes, we would recommend your dealership to friends or family.
Curtis was very patient and helpful! Found the perfect car for me. A 2020 Prius limited. It wasn’t on the campbellsville lot, but I had seen it on the internet located on Somerset. He had it brought over so we could look at it. Great deal. So I bought it! Thanks !
Clean welcoming environment.
Enjoyed buying my new truck from your dealership.
Friendly service
I like how I can drop off car the night before