Customer Testimonials
Professional sales team, backed by a great service department.
Fast and friendly service
Treated me like I was a special person. Very clean shop and showroom. Everything I overheard from employees was positive. So happy you all will be serving my vehicle!!
The oil change was very fast and timely which is much appreciated!
The service people there are very professional, and I appreciate their courtesy and prompt service..
It a easy ND on time
I really appreciated that there was no pressure. My salesperson (Ava) was very helpful. Even the finance dept wasn't pressing me to buy any extra warranty.
They are so kind and professional. I know I can trust the workers.
Needed a fast fix for my car. Tim was able to help me out with getting it serviced and fixed faster than anyone else! I appreciate the dedication and amazing work that Tim and everyone else involved provided me!
Good service and courtesy
Great people
Keep up the great work
Recall service
Wish they hadn’t moved Buicks to Bardstown
Besides that their great
Great And dependable service!
I have purchased two vehicles from them. I was treated fairly both times. The sales staff are friendly and courteous. The service staff is top-notch. I highly recommend.
We like the looks of our GMC and it’s dependable!
They do a great job
The service department is always very helpful and friendly.
Not much of a wait.
Like your product and service is great ,but prices of parts were high I thought
The service is great and fast! Everyone is helpful! You can make an appointment take it there and done the same day. Very pleased with don franklin.
Great service department..the best!!!
Local
Good people and professional.
You seem to care about your customers
Very friendly and professional service and competitive pricing
The Service team at Don Franklin always provide great customer service
Great service on vehicle every time- they do stay busy- schedule in advance before you need them!
Fast service