Customer Testimonials
Always excellent customer service
Friendly sales staff and warranty
The people at Don Franklin are the best the service is fast and done right. Thank you for fixing all my vehicle issues.
It was very simple to schedule a service for my car online & also get reminders for said service. The staff was kind & timely and got my services for my van finished quickly!
Prompt service- professionally handled
MR. lEE WAS ABSOLUTELY THE BEST CARE AND SERVICE PERSON I HAVE EVER SEEN IN A CAR DEALERSHIP I'M 100% SATISFIED!!
Jessa was extremely helpful and even came in on her day off to take care of me. Would definitely recommend shopping here.
You guys are great overall! so nice and caring of your customers.
GM IS THE BEST, owned for years and always will
The personal service you get at Don Franklin us fantastic. It is the same throught ever step of the purchase process and then later on if you need something.
Very friendly staff and the service is second to none!!!!
It was fast and on time
Not sure what was done to vehicle at this visit, no copy of service was given to me.
i love the style of the durango
Fast and prompt
Everyone does a great job
on time
Everyone is so nice.
Gary lambert is the best. He treats me fairly and explains things when I need him to. He goes above and beyond to get me back on the road. As a widow, I need trusted professionals in my life. I am happy that Gary and Don Franklin are my go-tos for my vehicle needs.
we have bought our car and truck from Don Franklins they have a great selection easy to deal with and have excellent service and are always friendly and courteous
Great mower, product knowledge and service!
Good display of products. Polite service.
We really like our new van. Still haven’t learned how to use everything yet. Our sales lady was so so nice. Very professional & knowledgeable. If she didn’t know an answer she immediately found it.
This is our seventh car that we've bought in seven years. We love the personal touch of a hometown dealer along with the power and volume of a big city mega-dealership and Don Franklin has always worked to ensure trust in our relationship.
Prompt and friendly
I was pleased with the cost of my Dodge Ram in April 2017.
I think the staff in the service department at the Campbellsville, KY dealership is very good. They are efficient, polite and do a great job keeping my Ram in great condition and everything is done in a very timely manner.
I can't say enough great things about the service I received. The price, understanding, knowledge and courtesy was so far above any service I have ever received from a Dealership and I have had many. I would recommend, and encourage anyone to give Don Franklin a call... Regards, Cecelia Ellis
Your service technician is very nice and helpful and always very professional
Kind customer service. Clear communication. My car was done quickly.

Even through COVID they were still open and they worked leaps and bounds to make sure I was completely satisfied with everything