Customer Testimonials
All of it.
The Jeep I bought last Monday, Jan 22, had a low tire pressure light and was informed about that. I was told that the service guys put air in it and the light would eventually go off. It never went off so I went back up there and got more air in it on Tuesday.
The light came on again this morning (Sunday), so went to Walmart to check it. There was damage to the tire that could be plugged but because the tread was so bad they couldn’t fix it.
I was sold a vehicle with a damaged tire and no one warned me. All 4 tires are garbage and when asked about them, I received no response.
The service guys had to have seen the foreign object in the tire when they put air it for me. I am very dissatisfied with the service.
The Jeep itself is great and I’m happy with it.
Hometown friendly people and great service products.
Good
Quick service, explain process very well.
Service desk is very polite and professional. Always willing to help with questions.
Great Service Department! Always get my Oil Changes and Tire Rotation done quickly and easy to schedule.
Thank You
All good really like Joe Lee nice guy
So knowledgable and accomadating Efficient and friendly service from all employees
Excellent customer service
Great service!!
Staff was very helpful and punctual.
Gm service people are always polite and go out of their way to pick up and bring back my truck when ever it’s scheduled for service.
Professional services. Quality parts.
They have always been courteous to me and I got an awesome jeep there.
Friendly and efficient
It was quick. Wait time very short.
Service employees are very helpful and polite.
Service is prompt, efficient, and takes care of my problem. Always as timely as possible. Everyone is nice and friendly and willing to explain everything.
Friendly customer service.
The entire process of purchasing our new Jeep was pleasantly painless. Everyone was extremely knowledgeable and there was no haggling nor a high pressure environment it was actually an enjoyable experience. I would recommend anyone in the market for a new vehicle to give Don Franklin an opportunity to earn your business.
Very good products, everyone knows what they are doing and Very friendly.
I called for service and they got us in that day . I appreciated the quick service.
Don Franklin Campbellsville is outstanding. They have a large variety of vehicles in their inventory, and they will help you find the right one you need. The sales staff are friendly and help make the whole car buying process go smoothly.
Have always taken care of our service needs and any other problems and service area and people are very friendly and efficient.
When I need service for my Equinox they schedule me as soon as possible.
Fast and friendly. No issues
Always great sales associates and service department
Wonderful staff from finance, management, and sales
Great service every time