Customer Testimonials
Service was prompt & courteous
Helping and friendly
I like how easy it is to schedule an appointment and once you’re there you’re in and out in a timely manner.
The service guys are friendly and helpful.....BUT I've been in 3 times in 4 months and finally got my car fixed for a thermostat problem about ....$2,000. Later. But I guess that's how it is now that they only read codes and don't actually test and diagnose problems bases on their experience and knowledge.
Staff was courteous and very helpful and the service was wonderful
Friendly staff, good facilities and prompt service.
The people are amazing and provide excellent service! Thank you!
Everyone was friendly, service was affordable, and done quickly.
Awesome Staff!! Always Friendly and Helpful!!!
Roger my salesman worked very hard to get me a good price and went over the vehicle with me very much appreciate that thank you all at Don Franklin Chevrolet
Got my Durango in the day I had it towed and fixed the battery same day. Which was a day earlier than expected!
Professional
Excellent Service in a timely manner!
Fast and friendly! Also, detail oriented for future service!
I think you are fair and I trust you.
Very professional and helpful!!
We appreciated getting an appointment date and time so we could drop off the van.Your team was very professional. And our van is preforming like new. Thanks Don Franklin!
Good service
Great service
Fast and friendly.
Quick courteous service.
Campbellsville service dept is helpful and competent. Columbia service dept is neither.
They are very friendly and do a very good job in a timely manner.
Great prices and quick service.
Clean place, courtesy staff
For me I’m treated with respect and no pressure to do business there and the service department has been very helpful and efficient on work I’ve need done.
Friendly staff and fast service
Everyone is so helpful. Especially when I know exactly what I want and they have to help me find it. Always nice and fast at oil change. Can’t beat those GMC, and Chevrolets!
If I keep having problems with vehicle then I’m not going to like your product.

Friendly staff