Customer Testimonials
Friendly service and quick service
.
Very friendly
Competitive pricing with good inventory!
Friendly
Quick
And they do a good job.
Fast, friendly, helpful, convenient, service from the entire team.
It’s quick and thorough!
Service managers
Purchased my new Encore in 2020 in Campbellsville. Don Franklin has the best service department! If you’re buying a new car or just need service I highly recommend Don Franklin
Service was friendly and cooperative.
I enjoyed working with all the salespeople. Everyone was very personable. I had a great experience and drove away in a great vehicle.
Easy to make appointments, friendly staff and easy to check out!
Friendly. Quick service.
I am well pleased with all the products I have gotten from you and the service I have received at t c Vill store is the greatest
Service dept is very friendly and knowledgeable. They explain what is needed and how it will be fixed before the service is completed. They are helpful when scheduling oil changes and other services. I would highly recommend this service dept.
Have had excellent experience with this dealership in all areas. From buying a vehicle to service. Honest people , great customer service.
Great customer service!!
Your staff is at the top of their game, they are the nicest and most helpful people - and their work is always GREAT! Thank you so much!!
Great service
Very nice service
Found a vehicle I was interested in and contacted Don Franklin in Campbellsville, they were very responsive to my needs and had the vehicle, as well as other vehicles to compare with it. I purchased the vehicle I was originally interested in. The sales staff were very accommodating and receptive to my needs to payment needs, answering all my concerns about my purchase, introducing me to the service staff and answering all my concerns about my purchase. I have purchased several vehicles from Don Franklin in Campbellsville and have always been very pleased with the sales, service, and warranty on my purchased vehicles, I got the bumper to bumper warranty, for my piece of mind. I’m covered for the next 4 years on anything that goes wrong, I love my used, but covered with the coverage plan for 4 years or 48,000 miles. Gives me confidence that I made the right decision to purchase from DON FRANKLIN, CAMPBELLSVILLE. My salesman was very very nice and answered all my questions. Thanks Don Franklin in Campbellsville. You have provided me with excellent service, from start to finish on the 4 vehicles that I have purchased from you, I will be a returning customer, because of your staffs professionalism, and the respect and recognition to my needs that you have always given me. Keep doing what you’re doing and I will send anyone wanting to purchase or service a vehicle to you. Thank you for caring about me!
You were able to get me right in and fix my tire. Your staff is very friendly.
Helpful staff!
Trust
I like Y'ALL'S personalities, Y'ALL'S kindness, and the way that ya get the job done! Thanks!
Service was excellent . Customer Service was very nice .
Friendly, professional
First rate
Good people
Service was awesome. Got a little knowledge while I was there