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Customer Testimonials
Charles was very upfront and was able to answer all of my questions. Very helpful. Just the way car buying should be.
Great friendly ppl
Fast friendly service.
The staff is Honest and reliable. Waiting areas are clean and comfortable. I always have a good experience here.
Everything is great with services that I had at DonFranklin .
Friendly and helpful
As far as products and services, I like Kia vehicles. They are pretty and the warranty is the best to be found. I just traded a new K5 for a Sorento and I could not be happier. Friendly advice: Don’t leave a “mom” SUV and go down to a small car, it won’t work for a you.
Thankfully, the guys at Kia made it much easier for me than I thought it would be. The team that worked on Black Friday was a hard working crew.
Everyone is professional and keeps me updated on the progress of my service.
The service team is knowledgeable and professional and there to answer any and all questions you may have.
My last visit was good service
I had a great experience at Don Franklin Kia my sales man was Stanley Simcox he was very nice not pushy or anything and explained everything an really listened to my questions and answered them an made sure I was satisfied with my purchase he even called to made sure I made it home ok
I was met with almost instantly no waiting really. I gave a price range and looked at the options I had test drove and ended up taking something home. I’d recommend anyone to go to you all if they are looking for a vehicle
Everyone is so nice and helpful.
Worked us in while enroute to early Thanksgiving and car started acting up!
The ease of the whole process
Courteous staff
Cindy Duncan was very easy to work with.
They are fast, efficient and very helpful.
top quality products, great customer service
Knowledgeable salesman. Quick response on added equipment. Friendly employees. They went out of their way to help me with my purchase.
All of the associates are friendly and very helpful.
Very nice people and very timely.
I just really like the sales man Brian Abner. I’ll always go to him even if he ever switches to a different car lot.
The people
Great quality, great products, huge variety
It was very straightforward and our salesman answered questions well
My credit didn't pan out were we didn't have a down payment.but the sales person went up and beond to help me grate guy and yes 10 telling everyone to go there and get there next dream car
My sales person Devon Batista was amazing couldn't ask for a better experience.Definatly recommend don Franklin,from the time I walked in the door until I left I was completely satisfied
I go to Kia location in Somerset for oil changes and service. They are courteous and friendly.
great service!