Customer Testimonials

Great deals and the salesman was great!

Absolutely the best crew at the Don Franklin Somerset Kia !!! Always go above and beyond !!!!

Everyone at Don Franklin KIA is fantastic! We recently bought a used vehicle from them and were treated with the same courtesy and professionalism as when we bought our brand new KIA. This makes the 7th vehicle we have purchased through them. We know that when we work with them, whether it is sales or service, we will be treated like gold!

Was able to get in quickly with no appointment and didn’t have to wait long. Friendly customer service! A salesman quickly asked what I needed and showed me where to park my car. The area was quite congested where I needed to park. Thank you

I always leave Don Franklin Kia feeling all my concerns and services have been addressed. Everyone is attentive and thorough.

Efficent sevices

I liked how friendly the environment was and how helpful everyone was on trying to get me a good deal on my car!!

They do a great job keeping you informed during your service! Very professional! Great job!

Quick and easy service.

Blake went above and beyond !!! Great young man got us in a beautiful Kia in a very short time

Service was great

cyndi was very courteous and helpful in getting my wife around and in picking the best unit for our needs and budget, when we buy another vehicle i will likely go thru cyndi

That everyone had a smile on their face and was eager to help me asap. Tyler and front desk was amazing through my visit. I noticed that the turn around for everyone was very short. Wished they were closer I would use them for everything I need on my Kia.

Thanks
LW from Bowling Green Ky

The service is fast and efficient

Easy process.

Friendly service and customer representatives and nice selection of products.

Have purchased 4 vehicles from Franklin. Have always been treated excellent and with respect. Devon Batista was awesome as my salesman and Luke & Scotty are the best in the service department at Russell Springs.

Great Value Priced Vehicles!
Would highly recommend
Shopping Don franklin four your next auto.
The Sales Rep's & Service Tech's are Awesome to work with, They are Very Helpful in All aspects of their Work..

Friendly people so far good service.

Friendly and professional staff.

Great service !!

Easy to schedule and get done. Fast service

Service was excellent as well as communication.

Very thorough. I don’t know there was a recall and they fixed it.

Timely matter to get the job done. An the price the people are very friendly.

I have too say to Don Franklin kia of Somerset are very professional staff,I have purchased two brand new vehicles in past two years I ima Winchester will continue my business with Don Franklin Kia of Somerset in the near future and will recommend too kia of Somerset to anyone that's interested in purchasing a new or used vehicle! In closing of this survey I want to say hat's off to Stanley simcox he is a very special person Don Franklin Kia of Somerset should be thankful to have Stanley as part of the team!

They always do better than expected and go above and beyond. Everything is always clean and completed in a timely manner.

I like a kia

Easy to schedule, drop off in service. Courteous and we'll explained details after service.

Love my 2024 kia telluride