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Customer Testimonials
Excellent service! I had some medical issues due to a recent auto accident and Mike went out of his way to make sure we were comfortable. He was professional and answered all our questions. Mike also went the extra mile and delivered my vehicle to my home after hours. Great service!!
Willing to help to find a vehicle to fit your budget
The professional the salesman, the his knowledge about the truck, I bought.
Friendly courteous service! Knowledgeable staff! Affordable prices!
The purchase of a truck was a smooth process.
Ease of scheduling service and the friendly, courteous employees.
Fast service and are always treated with respect.
Friendly Service, no pressure salespeople, and good warranty selections.
Love the people and the way they do business. Kyle was amazing and finance helped me out!
Had an appointment and was taken care of as soon as I arrived. Had very little wait time on the service.
The salesman gary was easy to work with. The finance person was also very good. This was the easiest new car purchase I have had. And I have had many.
On time appointments.
Best place to buy a vehicle! Ill definitely be back
Quality of the vehicle I bought.
The service was good
Professional mixed with southern hospitality!!!
They wasn't trying to push into buying something you didn't want
I love that I can drop my vehicle off for regular service in the morning and get a call that it's ready for pickup anytime shortly after. I can leave at lunch and pick it up and not miss any time at work. Don Franklin staff are always friendly, honest, and helpful. I've been nothing but pleased with my vehicle I purchased from Don Franklin and the service I receive from Don Franklin to maintain my vehicle. I would recommend this dealership to anyone.
Ben Johnson was very nice and very easy to work with. Very helpful answers all our questions and treated us like family. I would recommend anyone to go to don franklin chevy in somerset.
Nice products with outstanding service, always able to schedule in for service appointments
Done several deals with them. All good. Easy to work with and professional staff. Great sales person
Everyone was very friendly & helpful. We are very pleased with our terrian
Very fast service!!! Easy to schedule with, don’t have to wait weeks. All that I interact with are over the top friendly! Love don franklin somerset, all reasons why I switched from don Franklin Lexington, drive the extra 30 minutes but completely worth it!
It was good. I just want to make sure Keith.Brown got his part of commission from sales off of the vehicle I purchased. Ruddy the guy that was my salesman, which was also very customer friendly, but I had dealt with Keith the last couple of time and would not have traded had I not been promised he would get 1/2 commission. I can not say enough good things about Mr. Brown. He has always been very customer friendly and I feel like he always worked to give me the best deal before and after sale.
Always made to feel like your most important customer, and the job is always done right the first time. Don Franklin service and parts department is the best in the business.
My service was easy to schedule and done on time. I was treated well.
I always use Don Franklin. They are Easy to work with and they made sure my car had what I wanted.
No pressure salesman
Excellent customer service Tracey Whitaker went above
Great sales team and the parts and service departments are always willing to go the extra mile to work with customers and assure complete satisfaction.