Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 28, 2022 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How friendly everyone was.
Report a concern   October 27, 2022 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt service. Fix the problem
Discuss in timely fashion
Customer service

Report a concern   October 26, 2022 — Rated 10 out of 10 by K.E. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Fast and easy

Report a concern   October 25, 2022 — Rated 10 out of 10 by J.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Tracy Whitaker was our salesman, he was great to work with. Listen to what we wanted, no pressure, we were treated well.

Report a concern   October 25, 2022 — Rated 10 out of 10 by Michael Vandiver Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Working with Jon to find the perfect suv for our family was great. He went above and beyond to help us find exactly what we were looking for.
Julie Vandiver

Report a concern   October 25, 2022 — Rated 10 out of 10 by David Lowe Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very friendly and helpful staff!
Report a concern   October 25, 2022 — Rated 10 out of 10 by Travis Meeks Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very good people. Mark is a very good guy and does all he can to help you. Don Franklin is a very good place to do business with.
Report a concern   October 24, 2022 — Rated 10 out of 10 by Tonya Lockard Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything they treat me like family

Report a concern   October 24, 2022 — Rated 10 out of 10 by David Lowe Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone was friendly and helpful
Report a concern   October 24, 2022 — Rated 10 out of 10 by J.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service!
Report a concern   October 24, 2022 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The team at Don Franklin Chevrolet always get the job done right and they are absolutely the best to work with. It is always a good experience working with the guys in the service department, they take care of their customers. Recently had a great experience in the sales department as well when purchasing a new vehicle.
Report a concern   October 24, 2022 — Rated 10 out of 10 by Steven Matlock Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly courteous and professional

Report a concern   October 24, 2022 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional… job done and treated in a professional manner
Report a concern   October 21, 2022 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Staff and service are great!
Report a concern   October 21, 2022 — Rated 10 out of 10 by Rick Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Best place to go. Awesome staff. Always take care of ya
Report a concern   October 21, 2022 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything
Report a concern   October 20, 2022 — Rated 10 out of 10 by R.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great and speedy service
Report a concern   October 19, 2022 — Rated 10 out of 10 by M.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

great service as always
Report a concern   October 19, 2022 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was prompt, staff was courteous and professional. The issue with my car was repaired. Very pleased with the service I received.
Report a concern   October 19, 2022 — Rated 9 out of 10 by B.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly

Report a concern   October 19, 2022 — Rated 10 out of 10 by Brian Anderson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

you carry good quality products from my experiences and have also done a wonderful job of working with me to find a quality product that meets my needs and also is within my means.
Report a concern   October 19, 2022 — Rated 10 out of 10 by M.N. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Fast and simple process overall. My salesman was top notch.
Report a concern   October 19, 2022 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Loved it all. Kyle was great and the trailblazer is amazing

Report a concern   October 19, 2022 — Rated 10 out of 10 by V.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Justin Burton is the top salesperson you have! He's so nice, always willing to go the extra step and patient. Keep him around!
Report a concern   October 19, 2022 — Rated 10 out of 10 by John Collette Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality work

Report a concern   October 18, 2022 — Rated 10 out of 10 by C.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

We recently purchased aTerrain from Tracy Whitaker, and were completely satisfied with the service and information he provided. We always look for Tracy when we’re in the market for a new vehicle.

Your service dept is one of the best we have ever used. They go above and beyond to satisfy your customers.
Report a concern   October 18, 2022 — Rated 9 out of 10 by N.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So far I have no regrets with taking my car to Don Jacobs for service .
I have no complaints, other than I had a coupon for complimentary car wash , which they not do.
Report a concern   October 18, 2022 — Rated 9 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very efficient and courteous and didn't take long to service the car

Report a concern   October 18, 2022 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jon our sales person was knowledgeable, patient and attentive.

Report a concern   October 18, 2022 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Rudy was extremely helpful in purchase of a new vehicle.

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