Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   December 29, 2022 — Rated 9 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and responsive to customer wants
Report a concern   December 28, 2022 — Rated 10 out of 10 by V.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was able to get a service appointment the next day after calling to schedule!!!
Report a concern   December 28, 2022 — Rated 10 out of 10 by Sheilah Childers Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have always been pleased with the service I have received at Don Franklin.
Report a concern   December 28, 2022 — Rated 10 out of 10 by Sherry Wesley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Marc Anderson is the best salesman!

Report a concern   December 28, 2022 — Rated 10 out of 10 by Sherry Wesley Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service!
Report a concern   December 28, 2022 — Rated 10 out of 10 by Kevin Street Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This visit didn’t work out at all for me. However with that being said the staff was super friendly and helpful my credit just wasn’t where it needed to be but I highly recommend the staff Mike was a pleasure to deal with

Report a concern   December 27, 2022 — Rated 10 out of 10 by C.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Service was great and people were very friendly!

Report a concern   December 27, 2022 — Rated 9 out of 10 by M.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

you have good people, Joe and Tracy at Somerset are very positive.
Report a concern   December 27, 2022 — Rated 10 out of 10 by K.P. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Absolutely great service from Brandon and Kyle.
Thank you helping us out to get our dream truck.

Report a concern   December 23, 2022 — Rated 10 out of 10 by M.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The prices on service and parts are very reasonable and work is done in a timely manner!
Report a concern   December 23, 2022 — Rated 9 out of 10 by C.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The friendliness and relaxed effort on the part of the salesmen. The outgoing effort to satisfy the customer.

Report a concern   December 22, 2022 — Rated 10 out of 10 by David Lowe Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great and friendly staff!!!
Report a concern   December 22, 2022 — Rated 10 out of 10 by K.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff. Good products
Report a concern   December 22, 2022 — Rated 10 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is always quick

Report a concern   December 21, 2022 — Rated 10 out of 10 by Larry French Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great products, fast, efficient and quality service. Don Franklin family of service has always been friendly and knowledgeable about our vehicles. Thanks to the service department in Somerset

Report a concern   December 21, 2022 — Rated 10 out of 10 by Paula Hatfield Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Really liked my sales person and just recommended them today to a person. Will continue to send people to Cowboy way.
Report a concern   December 21, 2022 — Rated 10 out of 10 by Paula Hatfield Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like the way you handle anything that goes wrong.
I enjoyed my sales person, very easy to work with.
Report a concern   December 21, 2022 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality, trade-in value
Report a concern   December 20, 2022 — Rated 10 out of 10 by G.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department is outstanding.

Report a concern   December 20, 2022 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality, kindness and quick

Report a concern   December 20, 2022 — Rated 10 out of 10 by T.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

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Report a concern   December 20, 2022 — Rated 10 out of 10 by L.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Timely efficient and professional

Report a concern   December 20, 2022 — Rated 10 out of 10 by S.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

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Report a concern   December 19, 2022 — Rated 10 out of 10 by Rachel Baker Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, great employees. The people I worked with did everything they could to get me the best deal and best service. No complaints!
Report a concern   December 19, 2022 — Rated 10 out of 10 by Wanda Guinn Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality comfort stylish

Report a concern   December 19, 2022 — Rated 10 out of 10 by Wesley Porter Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was able to work my trade from 160 miles away. Talking to Jon for the most part and Kyle the day of my trade as Jon was off.
Report a concern   December 19, 2022 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I am definitely a GM fan thanks largely to don Franklin gm in somerset. The staff is very knowledgeable and the service department is awesome.

Report a concern   December 16, 2022 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Speed of service was excellent. Will definitely go back when service interval is due.
Report a concern   December 15, 2022 — Rated 10 out of 10 by H.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

COMPLETED WORK QUICKLY AT A FAIR PRICE. WE THOUGHT WE WOULD NEED NEW BRAKE ROTORS BUT WHEN WE PICKED UP THE TRUCK, THEY SAID THEY WERE ABLE TO HAVE THE OLD ONES TURNED WHICH SAVED US MONEY.
Report a concern   December 14, 2022 — Rated 10 out of 10 by Daniel Jones Don Franklin Somerset GM Service Department
What do you like about our products and services?

They took care of everything quick and was knowledgeable


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