Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   December 19, 2022 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I am definitely a GM fan thanks largely to don Franklin gm in somerset. The staff is very knowledgeable and the service department is awesome.

Report a concern   December 16, 2022 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Speed of service was excellent. Will definitely go back when service interval is due.

Report a concern   December 15, 2022 — Rated 10 out of 10 by H.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

COMPLETED WORK QUICKLY AT A FAIR PRICE. WE THOUGHT WE WOULD NEED NEW BRAKE ROTORS BUT WHEN WE PICKED UP THE TRUCK, THEY SAID THEY WERE ABLE TO HAVE THE OLD ONES TURNED WHICH SAVED US MONEY.

Report a concern   December 14, 2022 — Rated 10 out of 10 by Daniel Jones Don Franklin Somerset GM Service Department
What do you like about our products and services?

They took care of everything quick and was knowledgeable

Report a concern   December 14, 2022 — Rated 10 out of 10 by T.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

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Report a concern   December 14, 2022 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good Business,respect to the customer.

Report a concern   December 14, 2022 — Rated 10 out of 10 by D.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Good service with no hassle.

Report a concern   December 13, 2022 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

good vehicle's but the service is excellent. I am always impressed with it and how special I am made to feel.

Report a concern   December 13, 2022 — Rated 10 out of 10 by Mark Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very easy to work with and was 100% honesty

Report a concern   December 12, 2022 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Overall experience was great

Report a concern   December 10, 2022 — Rated 10 out of 10 by Wesley Porter Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I called, didn't have to be there, from 160 miles away. We talked, haggled, Jon and Kyle both along with others I never met worked hard for discounts and I got some of them. Again 160 miles away, I was happy with the deal we worked up but thought, when I actually get there, this will all change, but it DID'NT change. It stayed exactly the same! Kyle continued to work to get me another discount. I was prepared to blow up when the "DEALER CHARGE" was thrown into the mix, but it never happened. I paid EXACTLY the price we agreed to on the phone 160 miles away. Everyone at the dealership was extremely nice and it had a Christian atmosphere. When I drove away for the only time that I can ever remember, I actually felt 100% happy about everything that took place.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Peggy Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service. Clean and very updated waiting area.

Report a concern   December 9, 2022 — Rated 10 out of 10 by J.G.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great People to work with!

Report a concern   December 9, 2022 — Rated 10 out of 10 by D.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is always prompt and rofessional

Report a concern   December 8, 2022 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your service department is awesome. They explain well what is wrong with your vehicle. The ones who have been with you several years answer questions honestly and timely.

Report a concern   December 8, 2022 — Rated 10 out of 10 by K.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The vehicle is great. The service reps are always great and make sure that my vehicles are taken care of.

Report a concern   December 8, 2022 — Rated 10 out of 10 by K.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the service.

Report a concern   December 7, 2022 — Rated 10 out of 10 by V.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very efficient sales team. Took the necessary time to explain the new features of the truck during delivery.
Clean up crew could be a little more particular. (Tires and glass) Overall great experience so far.

Report a concern   December 6, 2022 — Rated 10 out of 10 by J.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

We were recommended by a friend, and we was not disappointed with their service. We were treated so kindly. Tracy Whittaker was our salesman and he was super great we couldn’t of had better. Their showroom and offices were very clean and attractive. I would be proud to recommend them. Also got to meet Joe Cummins, general manager and we had a great chat of people we both new.

Report a concern   December 5, 2022 — Rated 10 out of 10 by Justin Burton Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service, great people.

Report a concern   December 5, 2022 — Rated 10 out of 10 by William Sams Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always happy with product and people at dealership are always helpful and courteous. Thanks again.

Report a concern   December 5, 2022 — Rated 9 out of 10 by Glen Phillips Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle is an excellent salesman

Report a concern   December 4, 2022 — Rated 10 out of 10 by K.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The sales people were very attentive to our needs and treated us with kindness and respect. They explained everything in simple to understand words. I would recommend your dealership to my friends and family. The service department repaired my truck correctly,on time and was up front about the cost of the repairs.

Report a concern   December 2, 2022 — Rated 10 out of 10 by L.C. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Joe and Brandon were great to work with, I wish employees from any and all stores were like them.

Report a concern   December 1, 2022 — Rated 10 out of 10 by D.A. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Helpful and convenient

Report a concern   December 1, 2022 — Rated 10 out of 10 by C.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone seems so nice and friendly. Helpful.

Report a concern   December 1, 2022 — Rated 10 out of 10 by E.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Worked out easily and the way i wanted them to work.

Report a concern   November 30, 2022 — Rated 10 out of 10 by Betty Anderson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I had an issue with my purchase they took very good care of me. They all were excellent. Made sure I was satisfied. Would highly recommend

Report a concern   November 28, 2022 — Rated 10 out of 10 by T.C.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great help, great attitudes! Not pushy, but super helpful & efficient when they make a sale!

Report a concern   November 28, 2022 — Rated 10 out of 10 by K.A. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Excellent services


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