Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   February 4, 2025 — Rated 10 out of 10 by S.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle Young was our sales rep and went above and beyond to help finalize the lease,much appreciated!
Report a concern   February 4, 2025 — Rated 10 out of 10 by H.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great services and friendly staff

Report a concern   February 4, 2025 — Rated 10 out of 10 by L.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department was great!!
Report a concern   February 4, 2025 — Rated 9 out of 10 by M.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service

Report a concern   February 4, 2025 — Rated 9 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service personnel very good about keeping you updated about what is going on if you have long wait.

Having to wait for over four months for a couple of parts is ridiculous. I use my car every day to drive my husband to appointment for drs., dialysis etc.
I would be in a lot of trouble if my car couldn’t be driven for over 4 months.

Report a concern   February 4, 2025 — Rated 10 out of 10 by Division Of Division Of Fleet Management Don Franklin Somerset GM Service Department
What do you like about our products and services?

I took my 2018 Chevrolet Silverado in with transmission problems. They flushed and clean the system as recommended and added an additive. I’ve had no problem since.
Report a concern   February 4, 2025 — Rated 10 out of 10 by Michael Harris Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle is amazing. We will continue doing all of our business with Don Franklin solely because of him. He’s by far the best salesman we’ve ever encountered, and made the transition smooth. We love the bi-weekly payment option, and how it has Gap insurance factored into it.

Report a concern   February 4, 2025 — Rated 10 out of 10 by M.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

This is the second vehicle we have purchased from Don Franklin. Great buying experiences. Andrew was who we worked with and he his hands down the most personable, professional and nice person we’ve ever dealt with! Can’t recommend him enough!

Report a concern   February 4, 2025 — Rated 10 out of 10 by M.S.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to schedule. Polite and knowledgeable service members

Report a concern   February 4, 2025 — Rated 10 out of 10 by Barbara Wesley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklins service department in Somerset is very good and employees are very friendly and helpful! When I call for an appointment I can get in quickly and out pretty quick depends on what they are doing with my vehicle. I had a faulty weather strip seal on my back hatch on 2024 Tahoe and they replaced it under warranty. So far so good!!
Report a concern   January 31, 2025 — Rated 10 out of 10 by T.C. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Transparency, integrity, and fast service.

Report a concern   January 31, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quickly

Report a concern   January 31, 2025 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Do a great job and I like the coupon

Report a concern   January 31, 2025 — Rated 10 out of 10 by F.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are very kind and seem to appreciate my age, and that I need them to do what I need! I know they are busy, but they go out to get me in and out in good time! When we bought this car I have always bring it to the GM auto auto !
Report a concern   January 31, 2025 — Rated 10 out of 10 by Lashanda Denham Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Mark was great and went over everything with the car well
Report a concern   January 31, 2025 — Rated 10 out of 10 by D.F. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Had good service with GMC. The sales agent and service do department do an excellent job

Report a concern   January 31, 2025 — Rated 10 out of 10 by James Estes Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service was fast did not have to wait very long at all
Report a concern   January 30, 2025 — Rated 10 out of 10 by Charlotte Haney Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I liked everything, my new car, the wonderful staff,. Everyone was so willing to help now & in the future . The best place to buy a vechile
Report a concern   January 30, 2025 — Rated 10 out of 10 by Michael Link Don Franklin Somerset GM Service Department
What do you like about our products and services?

great service as always
Report a concern   January 30, 2025 — Rated 9 out of 10 by H.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service

Report a concern   January 30, 2025 — Rated 10 out of 10 by R.Z. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Just outstanding service

Report a concern   January 30, 2025 — Rated 10 out of 10 by Wendy Adkins Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service that I received from the service department was exceptional

Report a concern   January 28, 2025 — Rated 10 out of 10 by Leda Floyd Don Franklin Somerset GM Service Department
What do you like about our products and services?

That they are close to home and wait time is ok.

Report a concern   January 28, 2025 — Rated 10 out of 10 by G.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone works hard to take care of the customer
Report a concern   January 28, 2025 — Rated 10 out of 10 by Joyce Wesley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly affordable service
Report a concern   January 28, 2025 — Rated 10 out of 10 by Janson Craig Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Marc Anderson is a great salesman! Came in and within 15 minutes was test driving a vehicle. Just so happens I left with the same vehicle. I love it! All around was a smooth successful purchase. Was very quick and easy.

Report a concern   January 28, 2025 — Rated 10 out of 10 by M.Y. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service and associates
Report a concern   January 28, 2025 — Rated 10 out of 10 by C.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always very friendly staff, courteous, and helpful. The wait time has never been very long!!
Report a concern   January 28, 2025 — Rated 10 out of 10 by Jessica Taylor Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly staff and always eager to get you in and out

Report a concern   January 28, 2025 — Rated 10 out of 10 by Judy Maybrier Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional and friendly


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