Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   January 28, 2025 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was treated with the upmost respect, my service was done in a timely manner. Overall great experience

Report a concern   January 28, 2025 — Rated 10 out of 10 by Rodney McMurray Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone that helped me purchase my new truck was very professional and efficient.

Report a concern   January 28, 2025 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I had an appointment on Saturday morning for an oil change and tire rotation. In and out quickly, very friendly and courteous staff.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Patricia Rizenbergs Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Good price on your used trucks and superior salesperson Namely Kyle Young!
Report a concern   January 28, 2025 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and polite. Quality work
Report a concern   January 23, 2025 — Rated 10 out of 10 by S.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Fast and friendly
Report a concern   January 23, 2025 — Rated 9 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast
Report a concern   January 23, 2025 — Rated 10 out of 10 by Doug Ridner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil change is very quick! Also comparable to other places. Very friendly people in the service department!

Report a concern   January 23, 2025 — Rated 10 out of 10 by Brian Hendrick Don Franklin Somerset GM Service Department
What do you like about our products and services?

I broke down while in town for work. They were able to work me into a very busy schedule and have my truck back to me the next day. They even went as far as dropping me off at my hotel and picking me back up when it was ready.

Report a concern   January 23, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick work friendly people
Report a concern   January 23, 2025 — Rated 10 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service

Report a concern   January 23, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficiency

Report a concern   January 22, 2025 — Rated 10 out of 10 by O.H.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like that Justin gets me in fast
Report a concern   January 22, 2025 — Rated 10 out of 10 by Frank Rumping Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly with a good experience making a deal.

Report a concern   January 20, 2025 — Rated 10 out of 10 by J.Z. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I had a fantastic shopping experience at Don Franklin My Salesman Matthew Patterson was very patient and worked with me to achieve the desired outcome of purchasing 2 new vehicles. He gladly provided multiple test drives and knowledge answering all my questions about the vehicles. The Sales Managers also worked with me to get the pricing and financing I wanted on the vehicles. I would definitely recommend Don Franklin Chevy-GMC and will definitely be back when it becomes time to buy another vehicle. Thank you again so much for my new Truck and Suv.
Report a concern   January 20, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Get you in quickly

Report a concern   January 20, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and courteous. With an appointment, there is no long wait.

Report a concern   January 20, 2025 — Rated 10 out of 10 by Kathy Middleton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice and helpful

Report a concern   January 19, 2025 — Rated 10 out of 10 by S.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You never have to wait very long and they have the service done.

Report a concern   January 19, 2025 — Rated 10 out of 10 by C.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very satisfied with the service and the service personnel. Daniel was the greatest. He helped me tremendously.

Report a concern   January 19, 2025 — Rated 10 out of 10 by Gary Phelps Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always kind and seem to know what they’re doing. Have bought many cars from Don Franklin and will continue to do so.
Report a concern   January 19, 2025 — Rated 10 out of 10 by G.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Knowledgeable and friendly staff quality workmanship
Report a concern   January 17, 2025 — Rated 10 out of 10 by A.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was very effeciate and helpful with the service. Execelent service

Report a concern   January 17, 2025 — Rated 9 out of 10 by K.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of scheduling appt
Saturday service hours
Location
Report a concern   January 17, 2025 — Rated 10 out of 10 by L.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great.

Report a concern   January 17, 2025 — Rated 10 out of 10 by L.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good service..
Report a concern   January 17, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was prompt and completed in a timely manner
Report a concern   January 17, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I only schedule oil changes/maintenance at this dealership, but I like the ease of getting in & out with no negative issues.
Report a concern   January 17, 2025 — Rated 10 out of 10 by Robert Lay Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ve never drove anything but Chevy and GMC
Never going to drive anything but Chevy and GMC service is good product is good
Report a concern   January 17, 2025 — Rated 10 out of 10 by A.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kind and helpful


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