Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   January 17, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I only schedule oil changes/maintenance at this dealership, but I like the ease of getting in & out with no negative issues.
Report a concern   January 17, 2025 — Rated 10 out of 10 by Robert Lay Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ve never drove anything but Chevy and GMC
Never going to drive anything but Chevy and GMC service is good product is good
Report a concern   January 17, 2025 — Rated 10 out of 10 by A.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kind and helpful

Report a concern   January 16, 2025 — Rated 10 out of 10 by Tammy Sutton-Carnes Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our salesman Jon Wagers is friendly, well informed and thorough. I don't know how he could have handled our purchase any better.

Paul C.
London, Ky
Report a concern   January 16, 2025 — Rated 10 out of 10 by Sandy Meenach Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service!
Report a concern   January 16, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are so fast and great to work with. Guys are very professional.
Report a concern   January 15, 2025 — Rated 10 out of 10 by Joe Cummins Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great People and service!

Report a concern   January 14, 2025 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

All my vehicle needs have been taken care of to the best of my expectations. I am very pleased with the service I have received from Don Franklin Auto Group.

Report a concern   January 14, 2025 — Rated 10 out of 10 by G.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They got me in for service same day and very friendly

Report a concern   January 10, 2025 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly and courteous service as always!
Report a concern   January 10, 2025 — Rated 10 out of 10 by O.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very courteous and thoughtful to patrons.
Report a concern   January 10, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The Service and Parts departments have provided us excellent and timely service the past 8 years that I have used them. I’m there often enough the know me by name when I walk in the door. It Would be really nice if DF would go back to providing (even if there was a charge) breakfast muffins. Sometimes the wait can be 2 hours even the morning.

Report a concern   January 10, 2025 — Rated 10 out of 10 by M.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was pleasantly surprised on how fast my vehicle was completed, and I was on my way
Report a concern   January 10, 2025 — Rated 9 out of 10 by Glenn Martin Don Franklin Somerset GM Service Department
What do you like about our products and services?

I bought my truck from Don Franklin and have had all my service done there as well. My experience has always been great and if I had any sort of issue the folks in the service department were certain to make things right. I recently had some warranty work done and I was perfectly satisfied with the result. Great group of folks!
Report a concern   January 10, 2025 — Rated 10 out of 10 by A.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The whole experience was great

Report a concern   January 8, 2025 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast oil change
Report a concern   January 8, 2025 — Rated 10 out of 10 by James Alexander Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

They are great people to work with
Report a concern   January 8, 2025 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service reps are friendly. Service is quick.

Report a concern   January 7, 2025 — Rated 10 out of 10 by Teresa Smith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Seem very organized with everyone that works there. Never had a problem
Report a concern   January 7, 2025 — Rated 10 out of 10 by Sandra Statom Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

You all are the BEST!

Report a concern   January 5, 2025 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great Service

Report a concern   January 5, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great

Report a concern   January 3, 2025 — Rated 10 out of 10 by M.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I own my third Buick Enclave that I have purchased from the Somerset Don Franklin Buick Chevrolet.
Before that I had purchased a Chevrolet Equinox. My husband owns a Chevy pickup also from the Somerset Don Franklin.

We feel confident that our vehicles receive the best quality services available and are very satisfied with our vehicles and the professional care they receive. We like how we are treated with respect and in a friendly manner. Great dealership!!
Report a concern   January 3, 2025 — Rated 10 out of 10 by M.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

All went smoothly. Oil change price very competitive.

Report a concern   January 3, 2025 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always quick service and very helpful.

Report a concern   January 3, 2025 — Rated 10 out of 10 by Larry Wilham Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly and nice. Works with us to get the date we need. Overall great experience

Report a concern   January 3, 2025 — Rated 10 out of 10 by G.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly and economical

Report a concern   January 3, 2025 — Rated 10 out of 10 by A.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The truck and service was excellent

Report a concern   January 3, 2025 — Rated 10 out of 10 by Melody Raney Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good customer service

Report a concern   January 3, 2025 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and personable


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