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Customer Testimonials
polite and prompt
I was able to get a car I was looking for online sent to the dealership near me and the sales person was really awesome and worked really long and hard to get me the best deal. I was able to get a good trade in on my car and other incentives as well. They were able to help me cash in my newly bought warranty on the car I had and then I put it on this newer car. Don Franklin even fixed some of the minor issues the car had like a paint chip and the problem I had with a tire. They replaced the tire and fixed the small paint chip. Wow they are wonderful. I am so happy with them for all they do to go out of their way to help a customer. I recommend them to everyone I know. I bought the car I traded in to them back in 2015 and they have done a great job of servicing that car over the years and the Service people are kind and helpful. This is important since all cars can have problems eventually. Knowing you have a place to take the car to get it worked on right is important. I highly recommend Don Franklin.
Don Franklin ALWAYS takes good care of us.
Great customer service!!
Very pleased with quality of product and helpfulness of sales personnel.
Customer service is very good and getting to look at cars and test drive was quick and easy
Quick Service and kept me informed of what was going on at all times.
Vehicle is roomy, comfortable, and priced to be a good value while carrying the respected Buick nameplate
Had a great experience.
Everyone was very friendly and world hard to get the vehicle I wanted without a major increase in my payments.
Professional and respectful service.
The professionalism of the staff and the quick service.
Five star
Good customer service, and appreciate the follow-ups
they got us in quickly
Friendly people in a nice environment
Customer service is top notch
The people at Don Franklin make the products and services even better!
Great service. Fast, friendly, and courteous.
Very family friendly environment and great customer service.
Love the ford explorer and my sales person went above and beyond to help me buy the vehicle I wanted
Friendly service and competitive pricing
I bought my Chevrolet Trailblazer in 2005, in Harlan, Kentucky, at Creech Motors. I retired in 2012 and moved back to Somerset. Don Franklin has been my go to ever since for servicing my car.
I am a big supporter of General Motors cars and parts. Try to buy and service my vehicles at GM dealerships.
Fast friendly
Great people with outstanding customer service thank you
Matthew was great. Very straight forward and easy to work with.
You use the products that are required
Started appointment on time and was out in 30 minutes.
Didn’t have to wait long for oil change