Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   April 25, 2025 — Rated 10 out of 10 by C.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our sales man worked great to get the deal worked out for us to get the car that we wanted.

Report a concern   April 25, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ability to get my vehicle in and. Out of the service area in a timely manner

Report a concern   April 25, 2025 — Rated 10 out of 10 by Dewayne Mofield Don Franklin Somerset GM Service Department
What do you like about our products and services?

Thank you

Report a concern   April 25, 2025 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Exceptionally friendly and helpful staff.

Report a concern   April 25, 2025 — Rated 10 out of 10 by H.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

General motors and good service.

Report a concern   April 25, 2025 — Rated 10 out of 10 by D.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly atmosphere and kind service

Report a concern   April 24, 2025 — Rated 10 out of 10 by James Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easygoing, friendly great value

Report a concern   April 24, 2025 — Rated 10 out of 10 by Charlena Goodpaster Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very professional and nice!
Report a concern   April 24, 2025 — Rated 10 out of 10 by C.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Knowledgeable, excellent customer service and sales staff
Report a concern   April 24, 2025 — Rated 10 out of 10 by Darrell Bartley Don Franklin Somerset GM Service Department
What do you like about our products and services?

What you said they would be and service was very prompt and thorough.

Report a concern   April 24, 2025 — Rated 10 out of 10 by Dan Purtee Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is awesome, people are friendly, problem gets corrected.

Report a concern   April 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and ver friendly

Report a concern   April 24, 2025 — Rated 10 out of 10 by F.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great job and fast.

Report a concern   April 24, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service dept very good.

Report a concern   April 24, 2025 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Bennie and Daniel always go out of their way to take care of me.
Report a concern   April 24, 2025 — Rated 10 out of 10 by Sophia Illy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always polite and sincere when they speak with me, I will only bring my SUV here for service.

Report a concern   April 24, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone at Don Franklin is always very helpful and very courteous. We have been very happy with the service we have been given there.
Report a concern   April 24, 2025 — Rated 10 out of 10 by P.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always helpful and friendly. Nice to do business with.
Report a concern   April 24, 2025 — Rated 10 out of 10 by Loretta Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to schedule an appointment and follow up is great
Report a concern   April 24, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were nice and I didn’t have to wait very long.
Report a concern   April 23, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly workers. Knowledge staff.
Report a concern   April 23, 2025 — Rated 10 out of 10 by Darryl King Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The staff is very knowledgeable about the vehicles and very courteous and helpfull
Report a concern   April 22, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Get right in and right out, love the fast service.
Report a concern   April 22, 2025 — Rated 10 out of 10 by Leanne Gompers Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Sales Consultant Matthew Patterson, a versatile professional in his field of expertise, made our buying decision at Don Franklin Buick in Somerset, KY, friendly, easy, and worth driving the distance it took us, (from Asheville, NC), to come experience a new vehicle and make the perfect purchase! We LOVE our new Buick!
Report a concern   April 22, 2025 — Rated 10 out of 10 by T.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service Thank you
Report a concern   April 21, 2025 — Rated 10 out of 10 by Arlen Sanders Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

We are very happy with our new car we bought from you. We love our Toyota RAV 4. THE STAFF did a great job helping us find the perfect car for our needs. I'm enjoying driving it. Has everything I need on a car. Thank you for helping us find what we were looking for. Everyone was very helpful. Brenda Sanders
Report a concern   April 21, 2025 — Rated 10 out of 10 by Eugene Polly Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

We love our car , and our saleman Mike Prewitt was very helpful , nothing we don’t like, this is our second enclave and we love it
Report a concern   April 21, 2025 — Rated 9 out of 10 by A.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Appreciate my questions being promptly answered by the sales member.

Report a concern   April 21, 2025 — Rated 10 out of 10 by P.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Reliable cars and stand behind the products they sale and service
Report a concern   April 21, 2025 — Rated 10 out of 10 by M.V. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Never had a major problem with a Buick and friendly service.

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