Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   May 29, 2025 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love my Buick Encore that I purchased.

Report a concern   May 29, 2025 — Rated 10 out of 10 by Reece Patterson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and courteous

Report a concern   May 29, 2025 — Rated 10 out of 10 by Sherry Hensley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Employees are very quick, friendly and responsive. Great group of people.

Report a concern   May 29, 2025 — Rated 10 out of 10 by Patsy Thurman Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and Courteous people easy to assist! 10-out. Of 10 or higher

Report a concern   May 28, 2025 — Rated 10 out of 10 by Paul Young Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The moment we walked in we were very welcomed. They took time to listen to see what vehicle would fit our needs. They were patient and kind as we decided on our favorite. We love our new Buick Encore. A big shoutout to our nephew Booby Johnson for making my wife’s dreams come true.

Report a concern   May 27, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Enjoyed working with Brandon and Mr. Joe Cummins! Love Don Franklin

Report a concern   May 27, 2025 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You all are very friendly and very quick and reasonable on your prices and work

Report a concern   May 26, 2025 — Rated 10 out of 10 by Alan Edwards Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Dealing with professional people that care and advise you like your family.

Report a concern   May 25, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff

Report a concern   May 25, 2025 — Rated 10 out of 10 by Mark Nester Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt service and nice people.

Report a concern   May 24, 2025 — Rated 10 out of 10 by B.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

He went above and beyond

Report a concern   May 24, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and efficient service.

Report a concern   May 24, 2025 — Rated 10 out of 10 by Robert Lamb Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time … always professional

Report a concern   May 24, 2025 — Rated 10 out of 10 by G.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, friendly staff!

Report a concern   May 22, 2025 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Speed and professionalism of service department

Report a concern   May 22, 2025 — Rated 10 out of 10 by Bruce Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   May 22, 2025 — Rated 10 out of 10 by Jesse Parks Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was nice and professional. I got the service requested at a reasonable price.

Report a concern   May 22, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice men.
Will to help

Report a concern   May 22, 2025 — Rated 10 out of 10 by T.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and efficient

Report a concern   May 21, 2025 — Rated 10 out of 10 by Melissa Henderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always willing to go above and beyond, very kind, friendly, and efficient!

Report a concern   May 20, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Matthew Paterson salesman

Report a concern   May 20, 2025 — Rated 10 out of 10 by Billy Parsons Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Chevrolet is a proven quality auto.

Report a concern   May 20, 2025 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

you have always done a great job with my car whenever it has been brought in for service.

Report a concern   May 20, 2025 — Rated 10 out of 10 by Paul Cooley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like that I feel that I can trust the people that I am working with and that they stand behind their product.

Report a concern   May 19, 2025 — Rated 10 out of 10 by D.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Ease of conversing and the expediency to get the job done.

Report a concern   May 19, 2025 — Rated 10 out of 10 by Brady Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Results have always been satisfactory.

Report a concern   May 19, 2025 — Rated 10 out of 10 by Lois Luthenauer Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Low pressure, great follow-up by Tori. Flexibility to get car we were interested in brought to a closer dealership. The floor sales staff (Matt Smith) was fabulous to work with. The closing was easy and fast. Great experience all the way around!

Report a concern   May 18, 2025 — Rated 10 out of 10 by W.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great experience Hamilton in sales was great to work with went out of his way to make deal work out . He was really helpful in all ways.

Report a concern   May 18, 2025 — Rated 10 out of 10 by James Kieser Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Sales person was great

Report a concern   May 18, 2025 — Rated 10 out of 10 by Cristina Cooley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent customer Service with people who go the extra mile!


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