Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 23, 2025 — Rated 10 out of 10 by Richard Conwell Don Franklin Somerset GM Service Department
What do you like about our products and services?

I ordered tires in the parts department from Rick. Who is always a pleasure to do business with. Then Graydon in service treated me like we were old friends. Friendly courteous and with a smile. The service department mounted and balanced my ew tire. They did an excellent job with their part of the process. I would like to thank everyone who had a hand in my service appointment. Thank you. Chico
Report a concern   October 23, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service team. Exceptional customer service

Report a concern   October 23, 2025 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is fairly priced and the work is excellent. Everyone I have dealt with is very professional and goes beyond expectations.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Myranda Bowling Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

All things! I've have been buying from the franklins for years

Report a concern   October 23, 2025 — Rated 10 out of 10 by James Plummer Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything
Report a concern   October 23, 2025 — Rated 10 out of 10 by Stacy Gregory Don Franklin Somerset GM Service Department
What do you like about our products and services?

They listened to me while I explained what was going on with my vehicle, dealt with the issue, and got it taken care of in a timely manner while I waited.

Report a concern   October 23, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is awesome 👍
Report a concern   October 23, 2025 — Rated 10 out of 10 by Roy Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like Justin Tilley. He is the best service personnel that you have.
Report a concern   October 23, 2025 — Rated 10 out of 10 by Dan Purtee Don Franklin Somerset GM Service Department
What do you like about our products and services?

Scheduling and service was great.

Report a concern   October 23, 2025 — Rated 10 out of 10 by T.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I trust Don Franklin Chevrolet

Report a concern   October 23, 2025 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

people are nice. Service was quick
Report a concern   October 23, 2025 — Rated 10 out of 10 by V.F.S.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

This time around was for an oil change and some recall items.

The guys at the service center are always quick to explain and helpful getting things done.
Report a concern   October 23, 2025 — Rated 10 out of 10 by Roger Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

They're courtesy quick and verimperfectional
Report a concern   October 22, 2025 — Rated 9 out of 10 by W.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to schedule. Got in and out timely.

Report a concern   October 20, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is very efficiently and priced reasonably.

Report a concern   October 20, 2025 — Rated 10 out of 10 by Vincent Lewis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service
Report a concern   October 20, 2025 — Rated 10 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fair pricing, good communication from parts and service departments, quick turnaround on repair
Report a concern   October 20, 2025 — Rated 10 out of 10 by David Keller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good product and service.
Report a concern   October 20, 2025 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very helpful

Report a concern   October 20, 2025 — Rated 9 out of 10 by S.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good timely & friendly service

Report a concern   October 17, 2025 — Rated 10 out of 10 by M.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Salesman was great.
Report a concern   October 17, 2025 — Rated 10 out of 10 by Carolyn Reagan Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   October 17, 2025 — Rated 10 out of 10 by Raymond Shelton Don Franklin Somerset GM Service Department
What do you like about our products and services?

They got my vehicle in and taken care quickly

Report a concern   October 17, 2025 — Rated 10 out of 10 by Brenda Holmes Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly knowledgeable staff
Report a concern   October 17, 2025 — Rated 10 out of 10 by Mark Flynn Don Franklin Somerset GM Service Department
What do you like about our products and services?

He was very informative and listened to what I was asking about my tire rotation and oil change

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.G.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly & fast!
Report a concern   October 17, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I got in for an oil change very quickly and they cleaned my windshield on the inside when we asked. Very accommodating

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your employees are very attentive and knowledgeable.
Report a concern   October 17, 2025 — Rated 10 out of 10 by Evelyn White Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick and very professional. Friendly and helpful staff
Report a concern   October 17, 2025 — Rated 10 out of 10 by Darren Corder Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The team was Very accommodating and pleasant to deal with. Everything went smoothly. They were Very courtesy and professional. All members treated me with respect. The vehicle itself im very pleased with. If the time comes to buy again ill definitely return to see them first. Great overall experience!

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