Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 19, 2024 — Rated 10 out of 10 by P.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service is excellent

Report a concern   October 19, 2024 — Rated 10 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They did everything in record time
Report a concern   October 19, 2024 — Rated 10 out of 10 by Pamela Bryant Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love the Kia’s and service is always great. Staff is friendly and always willing to help.
Report a concern   October 19, 2024 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and fast service.
Report a concern   October 19, 2024 — Rated 10 out of 10 by Bill Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Super nice, very helpful and took less time than anticipated to fix my vehicle.

Report a concern   October 19, 2024 — Rated 10 out of 10 by Carma Nichols Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are quick and explain things b4doing the work
Report a concern   October 19, 2024 — Rated 10 out of 10 by Christopher Frye Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service
Great people

Report a concern   October 19, 2024 — Rated 10 out of 10 by J.V. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

great products friendly atmosphere and staff
Report a concern   October 19, 2024 — Rated 10 out of 10 by John Vanover Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

This was our 5th vehicle buying from Don Franklin
Joe Cummins and team is excellent

Report a concern   October 19, 2024 — Rated 10 out of 10 by T.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff
Report a concern   October 18, 2024 — Rated 10 out of 10 by V.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and efficient with a comfortable waiting area.

Report a concern   October 18, 2024 — Rated 10 out of 10 by B.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Dependable and courteous!
Report a concern   October 18, 2024 — Rated 10 out of 10 by N.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very acomadating and quality work .
Report a concern   October 18, 2024 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I got the truck l wanted really pleasant atmosphere

Report a concern   October 18, 2024 — Rated 10 out of 10 by A.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly ,Excellent service.
Report a concern   October 18, 2024 — Rated 10 out of 10 by Roy Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department is very good and dependable on the time they tell you. And Justin Tilley is a good service personnel.
Report a concern   October 17, 2024 — Rated 10 out of 10 by E.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Coupon and awesome service!!
Report a concern   October 17, 2024 — Rated 10 out of 10 by M.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice, don’t have to wait too long and have fixed issues without any problems.
Report a concern   October 17, 2024 — Rated 10 out of 10 by George Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly smile .
Report a concern   October 17, 2024 — Rated 10 out of 10 by Randall Yancey Don Franklin Somerset GM Service Department
What do you like about our products and services?

Honest and reasonable prices. Outstanding team of people.

Report a concern   October 17, 2024 — Rated 10 out of 10 by R.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

All the guys are so great family to me
Report a concern   October 17, 2024 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have never had a car with the such a strange kind of a battery. I wanted to make sure it was done right so I brought it to the dealership. My only complaint is I had to wait 2 weeks to get it done.
Report a concern   October 17, 2024 — Rated 10 out of 10 by H.L. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

They were courteous and professional and didn’t pressure me into the buying process.
Report a concern   October 17, 2024 — Rated 9 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time prompt
Report a concern   October 17, 2024 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great and quick, done a great job
Report a concern   October 17, 2024 — Rated 10 out of 10 by Carol Spaw Don Franklin Somerset GM Service Department
What do you like about our products and services?

Benny Duck makes sure my vehicle is running perfect before I bring it home.He needs a raise in pay.Please give him one.
Report a concern   October 17, 2024 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are very courteous and efficient

Report a concern   October 17, 2024 — Rated 10 out of 10 by Lesa Martin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Tyler is an amazing customer service associate. He is so helpful and knowledgeable about explaining the maintenance that is due and is very accommodating. The Chevy dealership in Somerset is class A.

Report a concern   October 17, 2024 — Rated 9 out of 10 by L.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always courtesy,and good service

Report a concern   October 17, 2024 — Rated 10 out of 10 by Mike Winget Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people in your service department, especially Justin, are very helpful and accommodate your needs. Service is completed in a reasonable time and you are on your way. Price is based on industry standards so you do not feel you were taken advantage of and that is fair.

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