Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 29, 2024 — Rated 10 out of 10 by Paul Kretzer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional, courteous service writers.
Report a concern   October 29, 2024 — Rated 10 out of 10 by R.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The friendly staff
Report a concern   October 28, 2024 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service department who provided all my needs and got my car fixed in a timely manner.
Report a concern   October 26, 2024 — Rated 10 out of 10 by P.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service
Report a concern   October 26, 2024 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good

Report a concern   October 25, 2024 — Rated 9 out of 10 by L.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is fast , easier to make appointments, and prices are reasonable.

Report a concern   October 24, 2024 — Rated 10 out of 10 by Richard Conwell Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department at don Franklin Chevrolet in somerset. Hit me in and out quickly and located the problem. Parts were ordered and scheduled a follow up appointment. Graydon Koger was my service advisor. Was kind and courteous as well as efficient. Thanks to the parts department for all their help. I highly recommend this location if you need service.

Report a concern   October 24, 2024 — Rated 10 out of 10 by A.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

In and out right on schedule!
Report a concern   October 24, 2024 — Rated 10 out of 10 by B.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service worker greeted me politely when I arrived. He was thorough about what services I needed for my Silverado. The wait time and final price was what I expected.
Report a concern   October 24, 2024 — Rated 10 out of 10 by D.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt
Report a concern   October 24, 2024 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Dependable employees. Very friendly staff.
Report a concern   October 24, 2024 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly and excellent service

Report a concern   October 24, 2024 — Rated 10 out of 10 by Josh Mccoy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and professional service. In and out and on your way in no time.
Report a concern   October 24, 2024 — Rated 10 out of 10 by M.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Salesman were great
Report a concern   October 24, 2024 — Rated 10 out of 10 by Mary Helton Don Franklin Somerset GM Service Department
What do you like about our products and services?

They treat me like Family! Always do great work!
Report a concern   October 24, 2024 — Rated 10 out of 10 by Lilbern Henderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great staff
Report a concern   October 24, 2024 — Rated 10 out of 10 by L.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You all did good on putting the steps on our 2020 truck but the vibration is still happening when the brakes are applied. that wasn't fixed. I gave you a great rating on the steps because it helps us get into the truck better. Just don't like that vibration.

Report a concern   October 24, 2024 — Rated 9 out of 10 by S.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service has been very good
Report a concern   October 24, 2024 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Had what I needed and very good service.
Report a concern   October 23, 2024 — Rated 10 out of 10 by C.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to schedule and quick service
Report a concern   October 23, 2024 — Rated 10 out of 10 by T.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Courteous staff,knowledgeable service advisors and staff. All around positive experience

Report a concern   October 23, 2024 — Rated 10 out of 10 by Tammy J Cooper Don Franklin Somerset GM Service Department
What do you like about our products and services?

They’re fast and they do a great job on both of our Buicks. Very nice and courteous.
Report a concern   October 22, 2024 — Rated 10 out of 10 by Don House Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The great deal and we are looking Chevrolet, Colorado I have trouble getting on your Internet look at your cars cause I put ZIP Code in there and they send me tenure WILLIAMS every time
Report a concern   October 22, 2024 — Rated 10 out of 10 by S.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly staff.

Report a concern   October 22, 2024 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kind and prompt

Report a concern   October 22, 2024 — Rated 10 out of 10 by John Fisher Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional service

Report a concern   October 22, 2024 — Rated 10 out of 10 by F.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service!
Report a concern   October 22, 2024 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’m a General Motors fan and always have been. The service and staff are the main reasons I’m a repeat customer

Report a concern   October 21, 2024 — Rated 10 out of 10 by K.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The salesman was very nice and helpful.

Report a concern   October 21, 2024 — Rated 10 out of 10 by Earl Daugherty Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, quickly finished. Respectable and very professional!! Justin was great

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