Customer Testimonials
I can always get an appointment quickly and they are very good to help fix the problem.
Customer service for sales and service department is top notch! Highly recommend!
Good
I love my vehicle, maybe here in a couple months. I’m gonna trade it in for something else.
Great service, friendly and knowledgeable staff. Convenient location.
hometown service
No pressure sales. Did not feel forced or crowded. Prentice is a top notch car salesman
How helpful everyone is
Friendly people
Got a great deal on tires and the service department took great care of me. Thank you so much.
Service department has always been professional, kept me updated on service and in a timely manner.
They worked me in because I missed my appointment
Customer service especially the ease of scheduling and the staff at the service center is always friendly and very professional.
Everyone was really nice and service was great
Quick
Easy
Affordable
Friendly
Friendly and personal service.
Ram, Chevy Blazer, Toyota Hylander, Denali HD 2500 Diesel
Good service
Good products and good people to work with.
I wasn’t on the lot more than an hour from start to finish. Matt was amazing and super helpful. The service was excellent and no one made us feel uncomfortable or rushed. I’ve bought 3 vehicles from Don Franklin Monticello. I wouldn’t go anywhere else!
Communication’s ,
Good service and friendly employees
Prompt, friendly service.
I like how easy it is to get my car taken care of . Speedy service and there is no other place I know where I get treated as good as I do there.
Work done in a timely manner. Friendly staff. Coffee in lobby. Restrooms close by.
Very dependable and reliable
The service department were extremely helpful, professional and friendly. They helped me with my travel issue and made it possible to drive my car home the next day
The people who work in service are very friendly and helpful. I needed a new cabin filter and the man brought the old one to show me it was awful looking so I told him to put a new one in. Plus he told me how much it cost.
Best service department around! Tim and Derrick and Chris are great!
I have been trading with Prentice for years and put trust in what he says!