Customer Testimonials
Friendly and good work
Staff were very professional and work was completed in a very timely manner.
Ease of transaction!
Staff was extremely friendly and helpful in a time of need. The team worked me in and got the problem resolved very quickly!
Always professional friendly helpful
The service department at Don Franklin in Monticello is always welcoming and friendly. They are knowledgeable and helpful.
It is very easy to get an appointment for the services I need for my car and the staff are accommodating!!!
Honesty
DEALING WITH DALE AND PRENTICE BUYING OUR NEW RAM TRUCK WAS BY FAR THE MOST PLEASANT EXPERIANCE BUYING A CAR THAT I HAVE EVER HAD.
The service was great very nice and friendly make sure they found you a car
Good honest people. Friendly, courteous!
So freindly and quick and always gets the job done
The courteousness and professionalism that is shown at the Monticello location is unmatched, This team is great and I’ve never had any issues, they definitely should be recognized!
Quick service and friendly people.
I find the service department to be professional, helpful, and very knowledgeable. I feel they want to take care of my issues like I matter to them. The last few months has been my first experience with them and I’m very impressed with their service.
Very good people to deal with. Honest and take care of their customers.
They are always nice and explain things to you . Very competent employees
Everyone is always so friendly & I can always get a service appointment promptly. Great service!!!
All top notch
Friendly service
Very nice and efficient workers. Always
friendly and seems to appreciate our business.
We are always treated nicely and schedule with no problems for service. If a problem is found it is always discussed prior to taking any action so that we are aware of the problem and cost of repair. Then we can decide if we can take care of that then. Products seem to be good - we have not had any problems.
I get to talk to a person instead of a robot. Great. Service crew.
Honest and friendly service. Good car, dependable. Salesman ( Zach Wright), we bought it from was very helpful and worked hard to help us with everything.
Friendly staff! Everything checked during my oil change and they’ll even wash the car who can beat that service! While waiting you can have some coffee and just relax! Awesome place to do business with! Highly recommend!
Friendly people and convenient location
These folks were top tier when it comes to purchasing a vehicle. They were extremely helpful and made the entire process as smooth as possible. I’ve purchased 17 vehicles in my lifetime and this was the easiest and best process I’ve ever encountered. From the GM (Dale), to the salesman (Justin), and the finance manager (Mary).
the guys in Monticello service dept are helpful
The people
Dale Hansford
Mary Boston East
Matt Neal
Zach Wright
Reasonably priced and complementary car wash is offered