Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 3, 2021 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service dept employees are extremely friendly and polite. The services I received were completed quickly and I felt that they were quite knowledgeable about what they do.

Report a concern   September 3, 2021 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always have gotten great service and I trust that the work on my car will be done correctly. I appreciate that you send me coupons to save money!

Report a concern   September 2, 2021 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer Dailey was an excellent service advisor.

Report a concern   September 2, 2021 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and courteous

Report a concern   September 2, 2021 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff, friendly and knowledgeable. I've brought my Nissan Murano in for service here for 7 years. No probelms! Great car. :)

Report a concern   September 2, 2021 — Rated 9 out of 10 by T.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service.

Report a concern   September 2, 2021 — Rated 10 out of 10 by Lana Little Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love the safety features, the durability, the ease of service and the nice salesman and staff !

Report a concern   September 2, 2021 — Rated 10 out of 10 by P.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Jennifer Taylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was fast and efficient.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Rebecca Mattingly Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service staff was very friendly and did an amazing job on my transmission thank you Don Franklin 🙂

Report a concern   August 31, 2021 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and great service.

Report a concern   August 31, 2021 — Rated 10 out of 10 by Stephen Gulini Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly sales staff and very attentive. MJ was great to work with and that’s 2 vehicles in our household from Don Franklin!

Report a concern   August 30, 2021 — Rated 10 out of 10 by L.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love my new Rogue. The process was quick and easy and everyone was friendly.

Report a concern   August 30, 2021 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service

Report a concern   August 30, 2021 — Rated 10 out of 10 by V.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have had several Nissan vehicles and always found to be reliable . The service department has always been friendly and kept me informed on what service needs to be done then and upcoming services.

Report a concern   August 30, 2021 — Rated 10 out of 10 by M.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I was very satisfied with the service I received from Don Franklin.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Larry McCarty Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people and professional staff.

Report a concern   August 30, 2021 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courteous, efficient, dependable. Love having my car washed after maintenance.

Report a concern   August 29, 2021 — Rated 10 out of 10 by Sharon Sebastian Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Every one was very nice and they explain stuff step by step

Report a concern   August 28, 2021 — Rated 9 out of 10 by V.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Easy process. Zero negotiation for sticker. If you’re okay with that it’s a very simple process.

Report a concern   August 28, 2021 — Rated 10 out of 10 by Laurie Snow Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I desperately needed my car to be checked because I was having major back surgery on the original date I was given as the first available appointment. I spoke to Ron & explained my issue & he worked it all out for me. My car was finished the day before my procedure, so that was one less thing to stress about! I am so thankful for that!

Report a concern   August 27, 2021 — Rated 10 out of 10 by Cynthia Haggard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so nice and friendly and helpful.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Janet Holland Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I just leased my 5th Nissan Altima. Clearly, I like the Altimas a lot. John Berry took care of the past 4 leases and did a great job each time. He always comes across as an honest, decent man and a very knowledgeable car salesman. I have never felt pressured or manipulated in any way. I cannot imagine leasing a car with anyone besides John. I appreciate him for always trying to find the best fit in a car for me. I would definitely recommend Don Franklin to anyone in search of a quality car and quality employees. I extend those thoughts to the service people, as well, in particular, Hollin.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Vicky Day Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You get the customers in and out in a timely fashion

Report a concern   August 27, 2021 — Rated 10 out of 10 by Carol Amos Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always good when I bring Sexi Maxi!!

Report a concern   August 27, 2021 — Rated 10 out of 10 by J.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and Friendly

Report a concern   August 26, 2021 — Rated 10 out of 10 by Ronnie Newsome Don Franklin Lexington Nissan - Service
What do you like about our products and services?

There expert knowledge about my vehicle. They are very accommodating. Also very courteous!

Report a concern   August 26, 2021 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality service and friendly service technicians

Report a concern   August 26, 2021 — Rated 10 out of 10 by T.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We really like our Nissan Kicks and have been pleased with the service department.

Report a concern   August 26, 2021 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Staff where all friendly and professional. Service Manger for nissan was excellent.


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