Customer Testimonials
Very good staff, knowledgable, follow through was great
You sell the brands i like
Fast & Convenient! Friendly staff!
Prompt service. Courteous employees. Reminders sent previous to appointment helped alert day and time
Prompt, friendly, informative.
I was very pleased with our sales lady. She is very knowledgable and was very helpful getting our car. Thank you to all the folks at Don Franklin Buick.
Love my new GMC Terrain
I like knowing a qualified GMC technician is servicing my vehicle. An oil change is often reasonably priced and the wait time is usually not more than 30 minutes.
Quick service, great service, knowledgeable and helpful advice.
I like the OnStar feature with any GM product. I have had no problems with the service dept. Catarina Kirby is wonderful to work with when buying a new vehicle. However, I was sorry to hear that Buick is no longer making the La Crosse or any sedan about the size of that car.
Always very professional and courteous! They make it really easy to trade in and to purchase new cars from them. Would highly recommend Don Franklin Auto to everyone!
Everyone is very friendly. We told them what we needed and they took care of us with ease.
Sell the brands i like. People i deal with are friendly and helpful
Everything!!!
Everyone was friendly and professional. My vehicle was taken back on time and completely quickly.
I enjoy my time at the Service center and recommend them to everyone I know thanks for your service.
Josh was very helpful as my service consultant. He was shorthanded this day but made the day run very smoothly. I appreciated his timely response and hope he is given a thank you for making the process easy.
They set me up an appointment, checked earlier to make sure I was coming. Then they got my recall fixed in an reasonable amount of time,
Fast and efficient....
You do not push services that are unnecessary.
Good people
Josh Figg was responsive to every request. The service seems to have been thorough
The promptness, efficientsy, and friendliness of the staff made the checkup appointment enjoyable.
Reliable products and 0% 36 month financing
Josh Figg treated me like family, the prices are fair, and the parts are GMC's wish they weren't so busy, but they always try to get me in as fast as they can, they always look out for you.
Catrina at the Richmond Rd lot was great to work with.
customer service
Easy to do business with.
Professional service and outstanding customer service staff is friendly and couresty
Quick service. Didn't have to wait very long to get the oil 7 filter changed & tires rotated.